Print/Mail Production Supervisor

THE POSITION

The Print/Mail Production Supervisor with the Management Services Division plays a key role in keeping high-volume mail operations running smoothly. This position offers the chance to lead a skilled team that works with advanced machines and time-sensitive materials every day. It is a fast-paced role that supports essential statewide services and keeps important information moving where it needs to go. Step into a position where your experience makes a direct impact on smooth and dependable operations.

DESCRIPTION OF WORK

The Print/Mail Production Supervisor leads staff, oversees high-speed mail inserting machines, and ensures that important materials are processed on time. This role supports daily operations, equipment maintenance, inventory control, and staff development in a fast-moving work environment. As a Print/Mail Production Supervisor, you will perform the following duties:

• Staff Supervision: Direct machine operators, provide training, and evaluate performance standards
• Machine Management: Oversee preparation, operation, troubleshooting, and maintenance of mail inserting equipment
• Workflow Planning: Organize and delegate daily tasks to support timely and accurate processing
• Quality Control: Perform form accountability checks and review work for accuracy and compliance
• Inventory Oversight: Track supplies, order materials, and manage storage space for envelopes and inserts
• Reporting Duties: Prepare production reports and maintain detailed maintenance and processing records

• Full-time employment
• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

• One year as a Print Production Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Mail Production Team Leader (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience in the operation of print or mail insertion equipment or similar machinery used in a print or mail production facility; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.