Human Srvs Prog Branch Manager

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5/21/2026 (8:00 PM EDT)

req78199

Human Srvs Prog Branch Manager

Pay Grade 17

Salary

$57,509.52 - $86,264.16 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

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Hiring Agency

Cabinet for Health & Family Services | Office of Inspector General

Location

275 E Main Street, 5E-D

Frankfort, KY 40621 USA

The agency may authorize the selected applicant to telecommute on a hybrid schedule. The agency may terminate or modify the telecommuting arrangement at any time.

Description

The Office of Inspector General, Division of Audits and Investigations is the investigative arm of the Cabinet for Health and Family Services (CHFS). We conduct numerous types of investigations, which require critical thinking and research into various Cabinet policies and procedures as well as State and Federal laws. Our most vital role is to safeguard the assets of the Cabinet. We do this by both investigating and preventing against waste, fraud, and abuse.

The Compliance Branch is responsible for investigating fraud, waste and abuse of Cabinet programs such as Supplemental Nutrition Assistance Program (SNAP), Medicaid, Li Heap, and other benefit programs offered by the Cabinet for Health and Family Services Our office is also responsible for employee and Cabinet contractor investigations to maintain the integrity of the Cabinet.

The Human Services Program Branch Manager, under statutory authority, supervises investigators who conduct administrative, civil and criminal investigations to prevent, identify and eliminate fraud, waste, abuse and mismanagement. This position will also conduct professional level investigations regarding Medicaid billing.

Responsibilities And Duties

• Oversees the management of investigators and other staff who conduct numerous types of investigations and research into the Cabinet's SNAP, Medicaid, LiHeap, and any other benefit programs, policies and procedures as well as State and Federal Laws.
• Approves leave requests and timesheets, evaluates Human Services Program Supervisor, Fraud hotline staff, and assists Supervisor with personnel issues within the branch.
• Ensures compliance with personnel and division policies and procedures
• Provides investigative and technical assistance to supervisors and staff on SNAP, Medicaid and LiHeap programs.
• Provides training to staff, agencies, and entities concerning branch responsibilities.
• Coordinates all training within the branch.
• Analyzes and makes recommendations concerning branch operations and programs associated with branch activities.
• Conducts, reviews and evaluates statistical and investigative reports to ensure compliance with division responsibilities and makes recommendations
  
  

Preferred Knowledge And Skills

• Experience leading Investigations
• Experience in CHFS programs
• Experience reviewing and providing feedback on work product
• Human service program and investigator experience
• Ability to work under pressure and contractual deadlines
• Excellent writing skills using supporting facts with minimal errors
• Experience in face to face interviews
• Communication skills
• Experience researching using a variety of resources
• Experience writing findings in a clear and concise manner
• Organizational skills
• Attention to detail
• Proficient in use of Microsoft Office productivity tools
  
  

The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://dhs.gov/e-verify

Minimum Requirements

EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Five years of professional experience in the administration of human services programs, emergency management services, emergency medical technician, paramedic, or related field.

Substitute EDUCATION for EXPERIENCE: A master's degree in social work, health administration, labor relations, public or business administration or related field will substitute for one year of the required experience.

Substitute EXPERIENCE for EDUCATION: Administrative or business experience, or professional, subprofessional, or clerical work in a human services area, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year- for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title typically perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Marissa Poole at Marissa.Poole2@ky.gov or 502-330-0400.

An Equal Opportunity Employer M/F/D