IT Intern

The Information Technology department seeks an intern to manage projects, asset management, and

help-desk technical support.

Required Qualifications

• Detail oriented with strong organizational skills.
• Strong verbal and written communication skills.
• Already obtained or currently pursuing a degree in Information Technology or a related field (or
  
  

equivalent experience).

• Basic troubleshooting knowledge of Microsoft 365 user environment, desktop hardware, networking.
• Ability to work independently and with a team, manage time effectively, and document changes.
  
  

Preferred Qualifications

• Experience with Microsoft InTune, Entra ID, SharePoint, and Teams.
• Experience with wired and wireless networking fundamentals: DNS, DHCP, and subnetting.
• Experience with IT Accounting
• Interest in learning about IT asset management, financial impacts of IT, and operational
  
  

decision‑making.

Key Responsibilities

Printer Asset Project

The intern will lead a project focused on printer inventory and associated service contracts.

Responsibilities Include

• Locating and identifying printers across the organization’s properties.
• Verifying that each device matches existing asset records.
• Documenting discrepancies and updating inventory information.
• Terminating or transferring printer lease contracts, based on the needs of each property.
• Communicating findings to IT leadership and coordinating next steps.
  
  

Phone Asset Verification Project

The intern will assist in a project for offboarding phone systems to properties. Responsibilities include:

• Verifying phone numbers and equipment at locations
• Removing unneeded lines
• Documenting the current state
  
  

Helpdesk Support

The intern will assist with IT support for CommonBond’s staff. Responsibilities include:

• Using remote support tools and helping in person to assist end users with basic technical issues.
• Providing friendly, high quality, and professional customer service to internal staff.
  
  

Opportunities

• Hands‑on experience with IT infrastructure and asset management.
• Exposure to financial considerations in technology operations.
• Opportunities to develop technical, analytical, and communication skills.
• Mentorship from experienced IT professionals.
• A meaningful role in improving the organization’s technology environment.
  
  

Essential Functions

• Able to move technology hardware up to 40 lbs (for equipment setup, organization, and
  
  

transportation)

• Must have a valid driver’s license and be able to travel locally in Minnesota. (federal mileage
  
  

reimbursement will be compensated)

• Able to read and respond to emails in English
  
  

Department: Information Technology

Compensation Rate: $23/hour

Hours: 30 hours per week

Reports to: Director of Information Technology