Operations Specialist

About Us

At Command Central, we are committed to ensuring integrity, transparency, and excellence in every part of our election operations. We believe that accurate processes, thoughtful oversight, and accountable team members are critical to the democratic process and to the confidence of those we serve.

We’re seeking an Elections Specialist who shares this commitment to detail, critical thinking, and accountability.

Role Overview

The Operations Specialist will support the planning, execution, and post-election operational processes of elections for our customer base. This role will work cross-functionally with Programming, Customer Relations, Sales, and vendor partners to ensure election supplies, equipment, and data flows are managed effectively.

The ideal candidate is comfortable with fast-paced, deadline-driven environments, has strong coordination and tracking skills, and understands the unique operational demands of election administration.

Key Responsibilities

• Assist in the development and implementation of the operational plan for each election cycle, including timelines, milestones, deliverables and contingency planning.

• Manage inventory, logistics and equipment deployment: track supplies (ballots, voting machines, etc.), coordinate packing, mobilization and return of materials.

• Monitor and report on operational status (e.g., equipment readiness, election media logs). Identify bottlenecks or risks, propose solutions, and escalate as needed.

• Ensure compliance with electoral regulations, customer and vendor contracts, data security and confidentiality protocols. Maintain accurate operational documentation and audit-ready records.

• Coordinate with technology/IT teams on loading/configuring voting systems, verifying equipment functionality, trouble-shooting field issues, and supporting chain-of-custody of election data.

• Support Customers during election support times via phone and in person as needed.

• Support post-election wrap-up: equipment maintenance/returns, reporting of outcomes, lessons-learned debrief and updating of standard operating procedures (SOPs).

• Participate in election-day and post-election operations, including irregular hours, weekends or holidays as required.

• Travel (overnight, during week) required at times between April and August to central locations to perform annual voting equipment maintenance and updates as needed.

• Travel as needed to deliver equipment and train customers on equipment.

Qualifications

Required:

• High school diploma or equivalent; college coursework in business or related field preferred.

• Demonstrated experience (at least 2 years) of operations or process-oriented work in a deadline-driven environment.

• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously.

• Excellent verbal and written communication skills; able to interact with internal teams, vendors and customers.

• Proficiency in Microsoft Office (SharePoint, Excel, Word, PowerPoint) and ability to learn other applications.

• Ability to work under pressure, meet tight deadlines, travel as needed, and handle irregular hours during election periods.

• Strong sense of integrity, confidentiality and compliance orientation.

• Independent worker, self-starter.

• Successful applicants will be required to pass a background check which includes a review of their driving record.

• Must be able to lift 50 pounds on regular basis (i.e. during maintenance/quality inspections and shipping).

Key Competencies & Behaviors

• Accuracy & Integrity: You treat each piece of data and task as the core to our success.

• Critical Thinking: You don’t wait for instructions— you analyze, anticipate risks, and propose improvements.

• Accountability: You accept responsibility for results, learn from mistakes, and are committed to continuous improvement.

• Communication: You listen actively and respond clearly.

• Adaptability: You thrive during intense election cycles, handle shifting priorities, and stay calm under pressure.

• Collaboration: You work well with colleagues and customers, building trust and delivering results together.

What We Offer

• Competitive salary and benefits package (health, dental, vision, retirement).

• Opportunity to make a meaningful impact on the integrity of elections.

• A team committed to best practices and continuous improvement.

• Dynamic environment with tangible outcomes, especially during election cycles.

We thank all applicants; however, only candidates selected for interview will be contacted.

Equal Opportunity Statement

Command Central LLC is proud to be an equal-opportunity employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin, age, disability or veteran status.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Work Location: In person

Salary : $40,000 - $45,000