What are the responsibilities and job description for the Front Desk Agent position at Comfort Suites?
Job Summary
Front Desk Agent (2nd Shift), Comfort Suites Kodak TN exit 407. Check in/Check-out, reservations, phones, guest service at a busy family-run hotel near Sevierville. Reliable, Friendly, Comfortable with computers; hotel or customer service experience a plus. Weekend Avaliability needed. $14-16/hr based on experience. Apply on indeed or in person.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Support office management activities by organizing supplies, maintaining filing systems, and assisting with administrative projects
- Provide excellent customer support by addressing inquiries, resolving issues promptly, and ensuring positive client communication
- Maintain a tidy front desk area, ensuring all office supplies are stocked and equipment is functioning properly
Experience
- Prior office experience or administrative support roles demonstrating strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software
- Experience with data entry, filing systems, and clerical tasks in a fast-paced environment
- Excellent phone etiquette with experience managing multi-line phone systems and customer interactions
- Bilingual abilities are highly valued to effectively communicate with diverse clients and team members
- Demonstrated ability to multitask efficiently while maintaining attention to detail and accuracy
Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for candidates eager to grow their administrative skills while making a meaningful impact every day.
Pay: $14.00 - $16.00 per hour
Work Location: In person
Salary : $14 - $16