What are the responsibilities and job description for the Front Desk Agent position at Comfort Suites?
Job Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will handle front desk operations, provide exceptional customer service, and ensure smooth office management. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This position offers an exciting opportunity to develop your administrative expertise while supporting daily business functions in a fast-paced environment.
Duties
- Greet visitors, clients, and vendors with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere
- Manage multi-line phone systems efficiently, directing calls promptly and courteously using proper phone etiquette
- Handle appointment scheduling, calendar management, and coordinate meetings for staff or executives
- Maintain organized filing systems, data entry records, and manage document proofreading to ensure accuracy and clarity
- Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and other office management tools to support administrative tasks
- Perform clerical duties such as photocopying, faxing, mailing, and managing office supplies inventory
- Support customer service efforts by assisting clients with inquiries and providing support via phone or in person
Qualifications
- Proven experience in office management or administrative roles with strong clerical background
- Excellent computer literacy with proficiency in Microsoft Office, Google Workspace, data entry, and general office software
- Strong organizational skills with the ability to multitask efficiently in a busy environment
- Exceptional customer service skills with a friendly demeanor and professional phone etiquette
- Bilingual abilities are highly desirable to serve diverse clientele effectively
- Previous experience as a receptionist or personal assistant is advantageous
- Ability to type accurately at a steady pace while proofreading documents for errors
- Experience working in medical or dental reception is beneficial but not required
Join us as a Front Desk Agent to be the cornerstone of our welcoming environment! Bring your energy, organization, and dedication to deliver outstanding support that keeps our operations running smoothly. This role offers valuable experience in office management while fostering your professional growth in a vibrant team setting.
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
People with a criminal record are encouraged to apply
Application Question(s):
- Are you 21 years of age or older?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Salary : $14 - $16