Scheduling Coordinator

The Scheduling Coordinator is responsible for accurately scheduling and filling call-offs of qualified caregivers/CNAs based on all new and current clients.

Benefits: Monday - Friday 7am-3:30pm 40 hour work week. Paid 10 holidays off. plus 80 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life.

Job Duties:

• Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.
• Assist Client Case Managers as needed.
• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
• Assist with hiring and training.
• Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Communicate staffing needs with the team.
• Answer incoming calls in a friendly, professional, and knowledgeable manner.
• Build plans and shifts to match insurance codes.
• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
• Demonstrate professional and effective communication
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  
  
  

Please call 320-230-9939 with any questions. We look forward to hearing from you!