What are the responsibilities and job description for the Part-Time Front Desk Associate Night Shift position at Comfort Inn?
PART TIME ASSOCIATE NEEDED TO COVER 3 DAYS A WEEK. MUST BE AVAILABLE TO WORK SOME WEEKENDS AND HOLIDAYS.
· When guests arrive at our hotel, we only have few minutes to make a great first impression. That said, a majority of this responsibility falls in the hands of our front desk agents.
· A Front Desk Agent will set the tone of the entire experience that our guests will get from their stay.
A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including:
- Empathetic and Caring
- Willing to Go Above and Beyond
- Ability to Anticipate Guests’ Needs
- Engaging and Inquisitive
- Always Smiling/ Energetic
- Knowledgeable/ Resourceful about the Local Area/ Hotel
*Maintain regular attendance and timeliness*
- Basic computer knowledge
- Communicate with housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Make guest reservations and operate multi-line phone system
- Keep the lobby crisp and clean for guests
- Resolve charge disputes, process corrections and/or adjustments, post charges to accounts,
- Count drawer and prepare cash deposits·
- Ensure that the safety & confidentiality of all matters pertaining to guests are met.
- Understand and execute hotel emergency procedures if an incident should occur
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14