Customer Service Associate - Front Office

We are currently looking for a versatile, courteous and professional Front Desk Agent to join our team in Morganton.

Candidates must possess excellent customer service skills and strive to produce solid guest satisfaction ratings. This position offers a unique opportunity for the right candidate who is seeking to excel at a hotel with a solid reputation for outstanding customer service.

The right candidates must possess a friendly, courteous demeanor to all guests and fellow team members. Strive to deliver a “wow” factor of hospitality to all guests. Being the first face guests see upon arrival and when departing, a consistent professional appearance is a must. Zero tolerance on tardiness and no call no shows. Some of our greatest employees have been with us for over fifteen years and we encourage candidates looking for a long term position to apply.

Candidates must be able to work some weekends, multi-task and deal with a fast paced/high call volume environment. Basic computer and internet knowledge is a MUST. This position may start out as 2-4 days per week and possibly work into 5 days per week. Position may require AM and PM shifts as well as weekends.

Benefits offered:

• Employee discounts
• Flexible schedules
• Workplace perks such as food/coffee

Serious candidates only. You must be 21 or older to apply. Please present yourself professionally with resume in hand if called on for an interview. Applicants failure to do this need not apply.

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Work Location: In person

Salary : $12 - $14