What are the responsibilities and job description for the Night Auditor position at Comfort Inn by Choice Hotels?
Our property is looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts and processes invoices. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. The Night Auditor is the Manager on Duty during the overnight shift and must follow safety protocols, remain focused and resolve any guest concerns that may occur.
Comfort Inn
5051 academy lane
Bessemer al 35022
Responsibilities
- Check-in guests, answer phones, and take reservations
- Respond to guest complaints, requests, and emergencies
- Process invoices, post checks to vendors, and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Remain focused and attentive at the Front Desk for the duration of the shift
- Follow safety procedures
- Assist in the setup of the complimentary breakfast service to include hot and cold foodservice, coffee stations, and all supplies. by making coffee and putting it out for guests in the morning.
Skills:
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Types: Part-time, Full-time
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person