What are the responsibilities and job description for the Front Desk Receptionist position at Comfort Dental Group, Inc.?
Job Title: Front Office Receptionist
Job Summary: Comfort Dental Citadel is seeking a highly motivated and customer-oriented Front Office Receptionist to join our busy dental practice. As the first point of contact for our patients, you will be responsible for greeting patients, scheduling appointments, and managing patient records. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in a fast-paced environment.
Key Responsibilities:
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Job Summary: Comfort Dental Citadel is seeking a highly motivated and customer-oriented Front Office Receptionist to join our busy dental practice. As the first point of contact for our patients, you will be responsible for greeting patients, scheduling appointments, and managing patient records. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Schedule patient appointments and confirm appointments via phone or email
- Verify patient insurance coverage
- Answer incoming phone calls and direct them to the appropriate department or person
- Maintain patient records and update patient information as necessary
- Ensure the waiting area and front desk are clean and organized
- Assist with other duties as needed to ensure smooth office operations
- High school diploma or equivalent
- Previous experience in a dental or medical office is preferred
- Strong computer skills and proficiency in Microsoft Office Suite
- Excellent communication skills and ability to communicate effectively with patients and staff
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Friendly and professional demeanor
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