What are the responsibilities and job description for the Front Desk Receptionist position at The Foot & Ankle Center of Colorado Springs?
Job Overview
We are looking for an enthusiastic and detail-oriented Front Desk Receptionist to be the welcoming face of our podiatry practice. In this essential role, you'll handle front desk operations, provide outstanding customer service, and facilitate smooth daily workflows. Your friendly demeanor and organizational skills will help create a warm and professional environment for patients and visitors.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Check patients in and out
- Update calendars and schedule appointments
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- And all other duties as assigned
Qualifications
- Proven experience in clerical work or front desk reception roles
- Strong computer literacy with proficiency in Google Suite (Docs, Sheets, and Gmail) and data entry skills
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional customer service skills with clear, professional communication both in person and over the phone
- Bilingual abilities are a plus to assist diverse client needs
- Technical proficiency with multi-line phone systems, spreadsheets, and productivity software
- Previous experience as a medical receptionist or medical assistant is advantageous but not required
- Demonstrated time management skills with the ability to prioritize tasks efficiently
Join us to be part of a dynamic team where your organizational talents and customer service expertise will make a meaningful impact. We value professionalism, enthusiasm, and a proactive approach—qualities that help us deliver outstanding support every day!
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have recent experience as a medical receptionist?
Experience:
- Medical receptionist: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $19 - $21