Telecom Technician

Primary Purpose:

Installs, troubleshoots and maintains telecommunications, data network and low voltage equipment and cabling, including CAT 3/5/6, Fiber Optics, Analog and VoIP telephones, Card Access, IP security cameras, and building intercom systems.

Education / Certification:

1. High School Diploma or GED supplemented by specialized training.
2. Certified Fiber Optic Technician certification required. Includes but is not limited to, fiber testing, splicing, polishing, installation, troubleshooting and maintenance.
3. Valid Texas Driver’s License with a driving record that meets the requirements as set forth by the District.

Special Knowledge / Skills:

1. Fiber splicing, termination (connectors), testing installation
2. Telecommunications systems and practices
3. Basic diagnostic skills
4. Computer skills, including word processing and spreadsheets
5. Customer Service Experience
6. Ability to read project plans for new or remodeled areas related to position and recommend application practices is required.
7. Possess good communication skills to discuss and define issues of mechanical and electrical issues with appropriate supervisory personnel and/or school administrators.
8. Ability to work closely with other trades for layout of new or replacement of existing equipment.

Experience / Other Requirements:

1. On-the-job experience in technical services related to telecommunications and network technology.

Major Responsibilities and Duties:

1. Installs, diagnoses, troubleshoots, and maintains telecommunications and network hardware (routers, patch panels, IP telephones, analog telephones, fax machines, 66-blocks, 110-blocks, PRIs) as directed by the Telecommunication Coordinator and Network Engineer.
2. Installs, terminates, diagnoses and troubleshoots basic hardware problems with LAN/WAN cabling, including fiber optic cabling and CAT 3/5/6.
3. Maintains and resolves campus telecommunications and network work orders and follows up to ensure resolution with campus staff.
4. Maintains inventories of equipment and supplies to sufficiently accomplish standard jobs.
5. Installs and maintains network components including access points, cameras, routers, and switches.
6. Installs and maintains district security camera infrastructure including training and reporting.
7. Works with district electrical shop to determine cable layouts and best procedures for low-voltage cable installations.
8. Create / document as-built blueprint documentation of installed low voltage cabling.
9. Manages workload in accordance with the department and users priorities.
10. Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance and learning the records retention schedule for department records.
11. Routinely works on and maintains Access Control system,
12. Plans and accomplishes work from initial layout to final assembly which involves interpreting and applying building plans, specifications, blueprints, sketches, and manufacturer’s instructions.
13. Determines the methods, techniques, materials, devices, and sequences best suited to the work.
14. Responsible for independently assessing the work situation on site, determining the best method of accomplishment and taking the necessary corrective action while following accepted safety practices.
15. Operates, installs hardware, troubleshoots and maintains keyless access control systems including proximity readers and proximity decoders.
16. Performs installation of access control systems,
17. Operates from and maintains a neatly stocked service vehicle.
18. Follows District safety guidelines.
19. Diagnoses, troubleshoots, cleans and maintains the district surveillance camera system as directed by the Network Engineer.
20. Coordinates installation and cabling of new surveillance cameras with the electrical shop as needed.
21. Diagnoses, troubleshoots, and trains district personnel on the use and programming of intercom systems, including the programming of bell schedules and electrical repair of building intercom systems.
22. Coordinates outside vendor repair for low voltage systems (including intercom, data network, surveillance cameras, and access control systems.)
23. Stays up to date on all advancements in the assigned fields.
24. Other duties as may be assigned.

Supervisory Responsibilities:

None.

Equipment Used:

Bucket Truck, Lift, Ladder, Personal computer, telephone equipment, fusion splicer kit, Ethernet tools

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch and/or crawl.
2. Ability to work at heights of 30 – 40 feet.
3. Talking, hearing, near vision, far vision, peripheral vision, color discrimination, depth perception, corrected vision for 20/20 and the ability to adjust focus
4. Regularly required to lift and/or move up to 25 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move more than 100 pounds.
5. Occasional exposure to moving mechanical parts and high precarious places.
6. Tasks are performed inside and outside in extreme inclement weather with occasional exposure to cold, heat, and dampness.
7. May be required to work in a confined space.
8. Frequent exposure to high noise levels.
9. The employee is required to wear protective equipment when operating machinery to include eye wear and/or gloves.
10. Moderate degree of communication (verbal or written), understanding verbal instructions and emotional control.
11. May be required to work outside of normal duty hours and/or weekends or holidays in order to handle emergencies if they arise.
12. The employee is required to frequently drive District vehicles in the performance of assigned tasks. The individual must pass a pre-employment physical examination to include alcohol and drug testing. The employee may be required to submit to drug and alcohol screening at any time throughout employment without prior notification.