Mail Services Associate

Column Technical Services is seeking a reliable Mail Services Associate to support shipping & receiving and internal operations within a large, reputable healthcare organization located onsite in Manhattan, NY. If you are highly organized and a strong team player, we encourage you to apply today!

Job SummaryResponsible for receiving, inspecting, and distributing all incoming merchandise, supplies, equipment, and postal mail in a timely and accurate manner.

Key Responsibilities

Receiving & Inspection

• Coordinates and manages the movement of delivery trucks by assisting with the assignment of loading docks and providing clear directions to drivers.
• Ensures appropriate equipment is available to safely unload deliveries (e.g., pallets, flatbed carts, pallet jacks).
• Conducts physical inspections and counts of incoming merchandise, supplies, and equipment to verify quantities and specifications against packing slips and bills of lading.
• Identifies and promptly reports discrepancies, including shortages or damaged items, to the supervisor or manager.
• Notifies Security immediately if unauthorized individuals enter shipping or receiving areas.
• Signs packing slips and bills of lading upon receipt of deliveries.
• Documents any quantity discrepancies by adjusting figures on the bill of lading or packing slip when physical counts do not match received documentation.
• Prioritizes urgent or time-sensitive deliveries (e.g., overnight shipments, messenger services, perishables) by routing them to designated areas for immediate internal distribution.
  
  

Delivery Operations

• Delivers merchandise, equipment, and mail directly to designated requisitioners.
• Uncrates shipments as necessary and palletizes or stacks items onto appropriate internal delivery carts or trucks.
• Completes missing delivery details on parcel labels, including employee name and delivery location.
• Obtains recipient signatures confirming receipt of delivered merchandise and equipment.
• Provides requisitioners with a copy of the packing slip for their records.
• Records deliveries received without a purchase order in the delivery logbook, including tracking number, sender, and recipient information.
• Follows established delivery routes as directed by the supervisor or coordinator.
• Submits original packing slips to the data entry clerk for processing and files signed copies in the appropriate purchase order sequence folders.
• Receives, sorts, and distributes internal and external mail.
  
  

Skills & Additional Duties

• Minimum of two years. High School Diploma or GED preferred.
• Excellent organizational skills.
• Provides backup coverage for staff who are absent, on vacation, or otherwise unavailable, which may include stocking supplies and delivering film or digitized files.
• Maintains accurate and up-to-date departmental records by ensuring all logbooks are organized, current, and available for tracking or audit purposes.
• Performs other related duties as assigned.