What are the responsibilities and job description for the Medical Assistant/Receptionist position at Columbus Center for Sports and Regenerative...?
Medical Assistant/Receptionist
Job description
Medical Assistant/Receptionist will be the first contact point for future patients and the initial in-person encounter for patients. To be successful in this role, you should be outgoing, friendly, motivated, highly organized, and able to manage patients with grace, even during peak demand. Your ultimate goal is to provide excellent customer service by building friendly, trusting relationships with patients in a professional manner. Responsibilities will include but not be limited to:
- Schedule initial patient appointments and follow-up visits
- Schedule patients for procedures and MRIs
- Review preparation instructions with patients requiring procedures
- Provide patients with forms as needed
- Coordinate with physician
Essential Duties and Responsibilities
· Day-to-day process of handling new and existing patients such as checking in patients, verifying demographics and patient information
- Warmly greet and check in patients
- Provide efficient and professional telephone services;
- Make/confirm/reschedule appointments via phone and email for multiple offices
- Checking out patients
- Collecting payments
- Accurately take messages or triage to the appropriate staff according to established protocols, document the “notes” section of the patient account regarding any pertinent information
- Copying, filing and scanning as necessary
- Responsible for posting payments and end of day reports
- Place daily work and patient charts in the assigned locations upon leaving.
- Maintain a clean and orderly work area
- Maintain forms and office supplies required for front desk activities
- Assure the readiness of the reception area for each working day; open/close the office at the designated time and have all front desk activities fully operational at the start of business hours
- Room and turnover rooms for patients.
- Assist Physician when needed
Job Requirements and Skills:
- Upbeat, professional demeanor
- Excellent communication skills
- Multi tasking, organizational skills
- Handle cash, check and credit card transactions with accuracy
- Ability to handle stressful circumstances
- Detail Oriented
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
- EMR/EHR Experience necessary
Job Type: Part Time Pay: $18-20/hr Office Hours 1/2 days Tuesdays and Thursdays, subject to change
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Experience:
- Medical assisting: 1 year (Required)
Ability to Commute:
- Powell, OH 43065 (Required)
Work Location: In person
Salary : $18 - $20