What are the responsibilities and job description for the Program Support Supervisor 1 - Social & Behavioral Sciences and Education position at Columbia Basin College?
Salary : $45,924.00 - $61,332.00 Annually
Location : 2600 N. 20th Ave. Pasco, WA 99301, WA
Job Type: Full-Time
Job Number: C-26-028
Division: Instruction
Department: Social & Behavioral Sciences and Education
Opening Date: 07/07/2026
Closing Date: 7/19/2026 11:59 PM Pacific
Description
Columbia Basin College ("CBC" or the "College") seeks a Program Support Supervisor 1 to provide division-level operational leadership for the Schools of Social & Behavioral Sciences (SS&BS) and Education (SOE). This position supervises the SS&BS Program Assistant, coordinates strategic functions across the Division, and provides direct support to the Dean in budget oversight, faculty workload coordination, partnership development, and division-wide programming. This position reports to the Dean for Social & Behavioral Sciences and Education.
This position closes on July 19, 2026 @ 11:59 PM Pacific Time.
If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at or (509) 542-4407.
Primary Responsibilities
Required Qualifications
Preferred Qualifications:
Skills and Abilities
Organizational Skills: Prioritizes tasks, manages multiple projects simultaneously, and meets deadlines with accuracy and thoroughness;
Analytical Skills: Synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data, designs workflows and procedures, applies feedback to strengthen performance, and monitors own work to ensure consistently high standards;
Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes complex information skillfully, identifies alternative solutions, implements strategies to address challenges, and works well in group problem solving;
Customer Service: Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;
Communication Skills: Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders;
Professionalism: Embodies integrity, ethical conduct, and dedication to the college's mission and demonstrates reliability, honesty, and professionalism in all interactions while upholding confidentiality and adhering to professional standards;
CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors. Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable; and
Support for Diversity, Equity & Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.
Terms of Employment
This position is a full-time, overtime eligible classified staff position. The typical work hours for this position are Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m.; however, must be available to work a flexible schedule when prior notice is given by the College.
Process Note
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, Analytical Skills, MS Office Simulation (Excel, PowerPoint, Outlook, and Word), Customer Service, etc.).
Conditions of Employment
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.
CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.
Other Job Elements
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.
Work Environment
Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
MEDICAL/DENTAL INSURANCE
2026 PEBB Employee Enrollment Guide(Download PDF reader)
Eligibility
Permanent, seasonal and part-time employees as determined by WAC 182-12-114. Benefits also cover spouse or State-Registered Domestic Partner (SRDP), and qualifying dependents.
Effective date of coverage
First day of the month following date of employment. If the date of employment is the first working day of the month, coverage begins on that date.
Medical Plan Monthly Costs
Employees pay their portion of medical care costs through payroll deduction. The employee premium is based on the choice of plan and elected coverage for spouse or SRDP, and dependent children. *Medical plans are available by county of residence. The listed plans are available for employees who reside in Benton and Franklin counties.
2026 Employee Monthly Contribution by Family Tier
Kaiser WA Classic:
Employee Only: $141
Employee and Spouse/SRDP: $282
Employee and Child/Children: $247
Employee, Spouse/SRDP and Child/Children: $388
Kaiser WA Value:
Employee Only: $150
Employee and Spouse/SRDP: $300
Employee and Child/Children: $263
Employee, Spouse/SRDP and Child/Children: $413
Kaiser WA CDHP*(Consumer-Directed Health Plan):
Employee Only: $25
Employee and Spouse/SRDP: $50
Employee and Child/Children: $44
Employee, Spouse/SRDP and Child/Children: $69
Uniform Medical Plan (UMP) Classic, administered by Regence BlueShield:
Employee Only: $145
Employee and Spouse/SRDP: $290
Employee and Child/Children: $254
Employee, Spouse/SRDP and Child/Children: $399
UMP Select, administered by Regence BlueShield:
Employee Only: $82
Employee and Spouse/SRDP: $164
Employee and Child/Children: $144
Employee, Spouse/SRDP and Child/Children: $226
UMP CDHP* (Consumer-Directed Health Plan), administered by Regence BlueShield:
Employee Only: $57
Employee and Spouse/SRDP: $114
Employee and Child/Children: $100
Employee, Spouse/SRDP and Child/Children: $157
*Consumer-Directed Health Plans (CDHP's) are paired with a Health Savings Account (HSA).
All premium rates listed are as of January 1, 2026.
CDHP's are a type of insurance plan that has lower premiums, a higher annual deductible, and higher out-of-pocket maximum than traditional health plans. An HSA is a tax-exempt account that you and your employer, can deposit funds into on your behalf. For more information about CDHP, HSA, and traditional health plans, please visit .
Dental Coverage & Costs*
2026 PEBB Employee Enrollment Guide(Download PDF reader)
Columbia Basin College provides dental coverage at no monthly premium cost to the employee.
Benefit eligible employees have a choice of dental plans, including:
Uniform Dental Plan (Group 3000)
Preferred Provider Organization (PPO)
Administered by Delta Dental of Washington
DeltaCare (Group 3100)
Managed Care Plan
Administered by Delta Dental of Washington
Willamette Dental
Managed Care Plan
Administered by Willamette Dental
*Costs for dental se
Location : 2600 N. 20th Ave. Pasco, WA 99301, WA
Job Type: Full-Time
Job Number: C-26-028
Division: Instruction
Department: Social & Behavioral Sciences and Education
Opening Date: 07/07/2026
Closing Date: 7/19/2026 11:59 PM Pacific
Description
Columbia Basin College ("CBC" or the "College") seeks a Program Support Supervisor 1 to provide division-level operational leadership for the Schools of Social & Behavioral Sciences (SS&BS) and Education (SOE). This position supervises the SS&BS Program Assistant, coordinates strategic functions across the Division, and provides direct support to the Dean in budget oversight, faculty workload coordination, partnership development, and division-wide programming. This position reports to the Dean for Social & Behavioral Sciences and Education.
This position closes on July 19, 2026 @ 11:59 PM Pacific Time.
If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at or (509) 542-4407.
Primary Responsibilities
- Supervise and establish SS&BS staff work priorities, work schedules, and assignments; conduct annual performance evaluations;
- Manage and coordinate day-to-day operational activities of the Division Office; ensure smooth cross-functional coordination between SS&BS and SOE; assist in developing and implementing division-wide procedures;
- Monitor, maintain, and reconcile program budgets in line with divisional plans and priorities; initiate corrective action; prepare budget status reports; assist in the preparation of grants, budget enhancement proposals, and financial reports;
- Edit, revise, and update faculty workload (FWL) data; work closely with HR and the Office of Instruction to ensure accurate processing of extra-contractual payroll, moonlight assignments, and adjunct contracts; submit and verify time reports for work study students and adjunct faculty; monitor accuracy of payroll and resolve discrepancies;
- Assist in constructing quarterly course schedules; update and maintain comprehensive records of class scheduling, faculty workload assignments, and course enrollments; manage updates and corrections throughout the scheduling cycle from initial draft to final offering;
- Assist the Dean in developing and maintaining partnerships with community organizations, educational partners, workforce development entities, and four-year transfer institutions; support outreach and articulation efforts for program development initiatives;
- Provide administrative coordination for division-wide programming, including speaker and film series, student workshop series, and faculty professional development; support faculty hiring processes, onboarding, and tenure-track committee logistics; coordinate faculty professional development activities and maintain records of PD fund usage;
- Prepare agendas for Division meetings; facilitate collaboration between SS&BS and SOE; represent the Division in institutional meetings and serve as a liaison to other college departments, external partners, and community organizations;
- Prepare reports, correspondence, publications, and promotional materials related to Division programs, initiatives, and strategic priorities; maintain databases and tracking systems for faculty activities, advisory board engagement, partnership development, and community outreach; maintain organized historical records of activities and compliance documentation;
- Use advanced word processing, spreadsheet, database, and statistical software; update and maintain online content for the Division webpages; evaluate inventory and equipment needs for division operations; process orders as needed using Procure and/or the P-Card; and
- Perform other related duties as assigned.
Required Qualifications
- Associate's degree or equivalent from an institutionally accredited college or university, or equivalent combination of education/training/experience; and
- Three (3) years of administrative support experience working in position(s) such as an administrative assistant, secretary, program coordinator, program support or related field.
Preferred Qualifications:
- Bachelor's degree or equivalent from an institutionally accredited college or university, or equivalent combination of education/training/experience;
- Experience in higher education settings;
- Experience with payroll systems, scheduling software, and/or budget tracking tools; and
- Bilingual and biliterate in English and Spanish.
Skills and Abilities
Organizational Skills: Prioritizes tasks, manages multiple projects simultaneously, and meets deadlines with accuracy and thoroughness;
Analytical Skills: Synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data, designs workflows and procedures, applies feedback to strengthen performance, and monitors own work to ensure consistently high standards;
Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes complex information skillfully, identifies alternative solutions, implements strategies to address challenges, and works well in group problem solving;
Customer Service: Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;
Communication Skills: Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders;
Professionalism: Embodies integrity, ethical conduct, and dedication to the college's mission and demonstrates reliability, honesty, and professionalism in all interactions while upholding confidentiality and adhering to professional standards;
CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors. Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable; and
Support for Diversity, Equity & Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.
Terms of Employment
This position is a full-time, overtime eligible classified staff position. The typical work hours for this position are Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m.; however, must be available to work a flexible schedule when prior notice is given by the College.
Process Note
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.
**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, Analytical Skills, MS Office Simulation (Excel, PowerPoint, Outlook, and Word), Customer Service, etc.).
Conditions of Employment
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship.
CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.
Other Job Elements
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.
Work Environment
Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.
MEDICAL/DENTAL INSURANCE
2026 PEBB Employee Enrollment Guide(Download PDF reader)
Eligibility
Permanent, seasonal and part-time employees as determined by WAC 182-12-114. Benefits also cover spouse or State-Registered Domestic Partner (SRDP), and qualifying dependents.
Effective date of coverage
First day of the month following date of employment. If the date of employment is the first working day of the month, coverage begins on that date.
Medical Plan Monthly Costs
Employees pay their portion of medical care costs through payroll deduction. The employee premium is based on the choice of plan and elected coverage for spouse or SRDP, and dependent children. *Medical plans are available by county of residence. The listed plans are available for employees who reside in Benton and Franklin counties.
2026 Employee Monthly Contribution by Family Tier
Kaiser WA Classic:
Employee Only: $141
Employee and Spouse/SRDP: $282
Employee and Child/Children: $247
Employee, Spouse/SRDP and Child/Children: $388
Kaiser WA Value:
Employee Only: $150
Employee and Spouse/SRDP: $300
Employee and Child/Children: $263
Employee, Spouse/SRDP and Child/Children: $413
Kaiser WA CDHP*(Consumer-Directed Health Plan):
Employee Only: $25
Employee and Spouse/SRDP: $50
Employee and Child/Children: $44
Employee, Spouse/SRDP and Child/Children: $69
Uniform Medical Plan (UMP) Classic, administered by Regence BlueShield:
Employee Only: $145
Employee and Spouse/SRDP: $290
Employee and Child/Children: $254
Employee, Spouse/SRDP and Child/Children: $399
UMP Select, administered by Regence BlueShield:
Employee Only: $82
Employee and Spouse/SRDP: $164
Employee and Child/Children: $144
Employee, Spouse/SRDP and Child/Children: $226
UMP CDHP* (Consumer-Directed Health Plan), administered by Regence BlueShield:
Employee Only: $57
Employee and Spouse/SRDP: $114
Employee and Child/Children: $100
Employee, Spouse/SRDP and Child/Children: $157
*Consumer-Directed Health Plans (CDHP's) are paired with a Health Savings Account (HSA).
All premium rates listed are as of January 1, 2026.
CDHP's are a type of insurance plan that has lower premiums, a higher annual deductible, and higher out-of-pocket maximum than traditional health plans. An HSA is a tax-exempt account that you and your employer, can deposit funds into on your behalf. For more information about CDHP, HSA, and traditional health plans, please visit .
Dental Coverage & Costs*
2026 PEBB Employee Enrollment Guide(Download PDF reader)
Columbia Basin College provides dental coverage at no monthly premium cost to the employee.
Benefit eligible employees have a choice of dental plans, including:
Uniform Dental Plan (Group 3000)
Preferred Provider Organization (PPO)
Administered by Delta Dental of Washington
DeltaCare (Group 3100)
Managed Care Plan
Administered by Delta Dental of Washington
Willamette Dental
Managed Care Plan
Administered by Willamette Dental
*Costs for dental se
Salary : $45,924 - $61,332