Director of Academic Services

Summary

This position provides broad support to the Provost’s Office and contributes to the effective functioning of Academic Services. The position manages academic policy documentation, coordinates academic space use, supports academic advising and probation processes, provides support for faculty searches, maintains faculty personnel records, administers pre‑college programs, and provides support services for the Provost’s Office.

To apply, please submit a résumé, cover letter, and contact information for three references to Kourtney Collum, provost & dean of faculty, at kcollum@coa.edu. Applications should be submitted electronically.

Key responsibilities

• Leads the annual revision, publication, and dissemination of the COA Course Catalog & Academic Handbook and the Academic Year Calendar.
• Coordinates the review and approval process for teaching assistants in collaboration with academic leadership and the work‑study coordinator.
• Maintains accurate records of research associates and faculty associates.
• Supports data collection and reporting related to accreditation and institutional research.
• Manages academic space use and planning during the academic year.
• Serves on the webteam as a liaison for faculty and academic services, and maintains online course profiles and academic program content to ensure accuracy and alignment with institutional standards
• Provides administrative and logistical support for pre-college programs, including marketing, applications and payment management, student communications, and instructional arrangements.
• Serve as an advisor for Service members, maintains familiarity with the VA School Certifying Official Handbook, and meets annually with the School Certifying Official for training.
• Coordinates application submission, review, and disbursement for COA’s Fund for Expeditionary Learning.
• Assists faculty search committee chairs with hiring workflows, including job posting, candidate materials management, monitoring search progress, coordinating interviews, and documenting search outcomes.
• Assists with onboarding new faculty.
• Serves as the college’s academic probation officer and on the college’s CARE team.
• Provides scheduling support for the Provost’s Office and assists with partnership administration, including assisting with developing and maintaining MOUs.
• Performs additional duties as assigned by the provost to support Academic Services and broader institutional initiatives.

Qualifications

Ideal candidates will have experience in an academic environment and proficiency with office technologies such as Microsoft Office, Excel, Student Information Systems, and Access. Strong written and oral communication skills, excellent organizational and project‑management abilities, and the capacity to handle sensitive and confidential information are essential.

Candidates should be comfortable working with individuals from diverse backgrounds, demonstrate initiative, and be able to work independently and collaboratively. A bachelor’s degree and/or relevant academic or administrative experience is strongly preferred. The successful candidate will receive relevant training.

EEO statement

College of the Atlantic (COA) is an equal opportunity employer and is committed to fostering learning and working environments free from discrimination. The college adheres to all applicable state and federal equal opportunity laws and regulations. In employment, admissions, and access to our educational programs, COA does not discriminate on the basis of age, race, color, sex or gender (including gender identity and expression), pregnancy, sexual orientation, religion, religious practices, mental or physical disability, genetic predisposition, national or ethnic origin, citizenship status, veteran status, marital or partnership status, or any other legally protected status.