What are the responsibilities and job description for the Academic Success Advisor position at College of Charleston?
POSTING INFORMATION
Internal Title
Academic Success Advisor
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
GEN07
Level
Department
School of Business
Job Purpose
As a member of the dynamic Student Success Center team in the School of Business, the Academic Success Advisor champions the success of a caseload of assigned Business majors and minors from orientation through graduation. Using available technologies, the individual facilitates developmental academic advising that guides students through major and minor selection, degree planning, and course registration while also proactively and intentionally utilizing data/insights to help students make meaningful connections with both their academic programs and academic support resources. The Academic Success Advisor manages a caseload of students in specific majors and minors but is trained to advise for any Business program through appointments or drop-in sessions. Through continuous training as well as partnerships within and beyond the School of Business, the Academic Success Advisor maintains a working knowledge of Business curricula, College policy, and campus resources. The individual also leads opportunities that help students move from a generalized interest in Business programs to the declaration of specific Business majors and minors.
Minimum Requirements
Bachelor’s degree required. FERPA competence required. At least one year of direct, paid, full-time experience in higher education academic advising preferred. Experience with Banner, student retention software, and DegreeWorks (or another degree progress system) preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
- Knowledge of undergraduate advising practices, student services, and FERPA along with experience using technology and a thorough understanding of College policies, procedures, and functions.
- Excellent verbal, written, and oral communication skills, with the ability to establish and maintain effective working relationships.
- Strong organizational and coordination abilities, combined with the flexibility to maintain a professional image and provide leadership under stressful conditions, tight deadlines, and constantly changing schedules.
- Demonstrated capacity to exercise a high level of confidentiality, independent initiative, sound judgment, and professional discretion.
Additional Comments Regarding Position
May be required to work some evenings/weekends to assist with student and/or School functions.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
- Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
Posting Date
07/09/2026
Closing Date
07/23/2026
Benefits
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2026106
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Job Duties
Activity
ACADEMIC ADVISING:
- Provides academic advising to prospective students, newly admitted first-year and transfer students, and continuing School of Business students through one-on-one advising, group advising, drop-in advising, and special events.
- Utilizing effective relationship development and advising technologies, helps students choose or reaffirm their School of Business major(s) and minor(s), understand the requirements for their programs of study, and develop a progression plan in the program.
- Assists the student with course registration and applicable overrides/exceptions.
- Effectively documents student support in respective platforms.
- Provides applicable follow up.
Essential or Marginal
Essential
Percent of Time
40
Activity
MAJOR EXPLORATION AND PROGRAMMING:
- Together with Student Success Center, School of Business, and other College partners, develops, implements, and assesses opportunities that help students move from a generalized interest in Business programs to the declaration of specific Business majors and minors. These opportunities can be implemented in individual advising appointments as well as through programs/events.
- Takes the lead on School of Business representation at the annual Majors and Minors Fair.
- Partners with colleagues (including, but not limited to, Student Success Center leadership and the Life Design Center) on special efforts and outreach for Business Administration majors.
- Leverages partnerships with School of Business faculty and staff to help students build community and understand the experiences and expertise available to them.
- Provides quantitative and qualitative data that speaks to programmatic impact and future development.
Essential or Marginal
Essential
Percent of Time
35
Activity
PROACTIVE ACADEMIC SUPPORT:
- Utilizing the College’s retention software as well as professional advising judgement, leads developmental, intrusive conversations with students that help them connect with resources within the Student Success Center and offered through the College that will maximize their academic success.
- Leverages available data and insights, as well as critical dates in the academic calendar, to motivate proactive student action and to provide the unique support needed for individual students or for identified subsets of the assigned student caseload.
- Effectively documents student support in respective platforms.
- Collaborates with leadership to best communicate impact of efforts.
Essential or Marginal
Essential
Percent of Time
10
Activity
REFERRALS AND RELATIONSHIP CULTIVATION:
- Regularly facilitates internal referrals to Student Success Center services.
- Forms partnerships with faculty, staff, and academic departments within the School of Business, as well as student success units outside the School of Business, that help the advisor explain academic programs, teach students programmatic and College expectations, and connect the student with needed resources.
- Advocates for individual or programmatic modifications that help students succeed, progress, and graduate.
- Serves as a resource for faculty on degree requirements, related technology, institutional policies and procedures, student support services, and opportunities for co-curricular activities.
Essential or Marginal
Essential
Percent of Time
5
Activity
CONTINUOUS TRAINING AND DEVELOPMENT:
- Participates in training and information-collaboration sessions with partners within the Student Success Center, the School of Business, and the College.
- Understands and follows College processes on reporting students in need of additional support to be successful. E
- Engages in training and professional development on advising and student success technologies, including DegreeWorks, Banner, and Student Success Insights.
- Partners with College offices to ensure continuous improvement of the School of Business advising approach and to facilitate student success.
Essential or Marginal
Essential
Percent of Time
5
Activity
TEAM SUPPORT:
- Represents the School and the Student Success Center in all College events which require a School of Business academic advising presence.
- Engages in other opportunities and activities that motivate student success and meet the needs of the Student Success Center and the School of Business.
Essential or Marginal
Essential
Percent of Time
5
Salary : $39,300 - $46,818