Human Resources Generalist

Position Summary

The HR Generalist plays a key role in supporting all aspects of the employee lifecycle, ensuring a positive and compliant workplace experience. This role manages day-to-day HR operations including payroll processing, benefits administration, employee relations, compliance, and onboarding/offboarding. The ideal candidate is detail-oriented, people-focused, and capable of managing the administrative HR functions in a fast-paced environment.

This role is full-time in person in the Billerica, MA office. 

Key Responsibilities

Payroll & HRIS Administration

• Process biweekly payroll accurately and timely for all employees.
• Maintain payroll records and ensure compliance with federal, state, and local regulations.
• Serve as the primary point of contact for payroll inquiries and issue resolution.
• Manage employee data and updates within the HRIS and payroll systems.
• Partner with Finance to reconcile payroll and support year-end tax filings (W-2, 1095-C, etc.).

Recruitment & Onboarding

• Assist hiring managers with job postings, candidate screening, and interview coordination.
• Prepare offer letters and facilitate smooth onboarding for new hires.
• Coordinate orientation programs and maintain up-to-date employee files.

Employee Relations & Engagement

• Serve as a trusted point of contact for employee questions and workplace concerns.
• Support performance management, corrective actions, and policy enforcement with consistency and confidentiality.
• Assist in promoting employee engagement initiatives and company culture programs.

Benefits Administration

• Administer benefits enrollment, changes, and terminations; ensure timely processing with carriers.
• Assist employees with benefits questions and escalate complex issues as needed.
• Support open enrollment planning, communication, and execution.

Compliance & Reporting

• Maintain compliance with federal, state, and local employment laws and regulations.
• Maintain and update company handbook, company holiday schedule, etc.
• Assist with audits, reporting, and documentation (EEO, ACA, OSHA, etc.).
• Recommend process improvements to ensure HR operations remain efficient and compliant.

Other

• Order necessary office and kitchen supplies.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 4-5 years of progressive HR experience, including payroll processing.
• Working knowledge of HRIS and payroll systems (ADP Workforce Now strongly preferred).
• Strong understanding of employment laws and payroll regulations.
• Familiarity with multi-state payroll processing.
• Excellent attention to detail, organization, and communication skills.
• Ability to handle confidential information with discretion.