Senior Associate - Revenue Cycle

The Senior Associate works collaboratively within a team of highly qualified Performance Transformation consultants to deliver performance improvement for healthcare organizations.  This position will be primarily responsible for performing billable work for clients. The role of the Senior Associate is to actively lead and participate in engagement workstreams activities and deliverables to meet the objectives of the Statement of Work or internal project.  

The Senior Associate will be expected to: 

• Determine client needs in terms of the engagement statement of work 

• Lead, complete and provide quality assurance over data analyses 

• Interpret data analyses, form initial recommendations and develop potential solutions for consideration 

• Develop deliverables and presentation materials for various audiences 

• Assist in risk identification and mitigation 

• Manage workstream economics and project management 

• Assist in the implementation of recommended improvements 

• Meet project timelines and working with clients to obtain their “buy-in” to their team’s work products 

The Senior Associate will serve as a mentor and coach for junior staff. The Senior Associate will utilize Coker and Acuvance solutions and tools as needed. The Senior Associate will work cohesively in a team environment and will work with team and Practice leadership to professionally represent Coker and Acuvance in all settings. 

The Senior Associate is required to also participate in Coker internal activities including practice development, required and approved educational opportunities and learning the various technologies, methods and processes necessary for the completion of their work for clients.  Additionally, the Senior Associate should: 

• Maintain utilization targets for client billable projects. 

• Create value through meaningful participation to grow and enrich the Practice as a whole or the individual Service Area within the Practice. 

KEY RESPONSIBILITIES OF THE ROLE: 

• Obtain data, execute/direct/oversee analyses, initiate interpretations, conclusions and prepare written, graphic and verbal presentations of analytics and recommendations for team leadership review.   

• Perform quality assurance on assigned workstream deliverables and on deliverables of staff assigned to them for mentorship or oversight on client related or internal projects. 

• Assist in determining client needs by effectively participating in client interviews and summarizing findings and observations. 

• Effectively execute on project plans in alignment with Statement of Works. 

• Effectively engage with clients in a professional and responsible manner representing Coker and our work in an ethical manner. 

• Leads project workstreams where appropriate 

• Complete assigned work as requested by team leadership to accomplish the Statement of Work including all analytics, reports, implementation processes with the client, etc. 

• Participate in project management related activities as assigned. 

• Manage the budget and expenses for their assigned workstream or project. 

• Participate in risk and issue identification and mitigation along with the project leadership team. 

• Participate in practice development activities. 

• Participate in methodology and tool development within their Service Area. 

• Actively listens for market opportunities on current engagements and networks and communicates potential leads to leadership. 

• Complete training requirements on an annual basis as requested. 

Note: This description is not intended to be all-inclusive.  Employee may perform other related duties to meet the on-going needs of the organization.