What are the responsibilities and job description for the Employee Relations Specialist position at COGENT Infotech?
Job Title - HR Business Partner I
Location - Clearwater, FL, Hybrid (Hybrid – 3 days in office)
Duration - 6 Months
About Us:
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 22 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Must have:
- Looking for someone with strong process improvement experience.
Position Summary:
- Partner with regional HR Business Partners and line managers to provide expert coaching on progressive discipline, conflict resolution, and corrective action.
- Develop and deliver training programs for managers focused on leading with empathy, effective documentation, and labor law compliance.
- Serve as a subject matter expert on ER issues, providing balanced perspectives that mitigate risk while supporting business objectives.
- Evaluate current ER intake and investigation processes to identify bottlenecks; design and implement streamlined, scalable workflows.
- Conduct thorough, objective investigations into high-level or sensitive complaints
- Analyze ER trends to proactively identify key areas within the organization and develop targeted intervention plans.
Required Qualifications
Experience:
- 3-5 years of progressive HR experience, with at least 2 years dedicated specifically to Employee Relations or Labor Relations in a national or multi-state capacity.
Competencies:
- Exceptional ability to navigate sensitive conversations with neutrality and empathy.
- Influential verbal and written communication skills, capable of presenting leadership.
- Project Management: Proven track record of leading process improvement initiatives from conception to execution.
- Experience in retail or the professional beauty industry is highly desirable
Equal Opportunity & Inclusion Statement
Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply
Application Process
Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us—we are happy to assist.
Join Us
At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.