What are the responsibilities and job description for the Technical Writer position at Coforge?
Position: Technical Writer
Location: Allentown, PA
key skills: Azure DevOps, Miro, Lucidchart, Microsoft 365, services, APIs, interfaces, and data flows
Mode: Remote
Key Responsibilities:
- Proficient in Azure DevOps Wiki organization, maintenance, and documentation standards, ensuring a clear and consistent knowledge repository.
- Experienced with documentation and collaboration tools such as Miro, Lucidchart, and Microsoft 365.
- Skilled in creating process flows, integration diagrams, and system documentation for both technical and business audiences.
- Experienced in documenting applications, services, APIs, interfaces, and data flows, including dependencies and operational procedures.
- Ability to capture and maintain project artifacts, including requirements, meeting notes, decisions, team processes, release procedures, and RCA documentation.
- Strong communication and collaboration skills to work with business stakeholders, product teams, architects, developers, QA, and support teams to gather and document information accurately.
- Ability to establish and enforce documentation standards, templates, and best practices to improve knowledge sharing and consistency across teams.
- Experience supporting knowledge management initiatives, ensuring documentation is current, searchable, and accessible as a single source of truth.