IT Manager- Sheriff's Office (1126)

Nature of Work

Under direction performs administrative, supervisory and complex technical work in administration of County software applications; exercises supervision over all systems specialists, and programmers; performs related work as assigned.

Please Note: The in-hire range for this position is determined by qualifications and does not represent the entire earning capacity range.

Typical Duties

(Illustrative Only)

• Serves as project manager to review system needs, researches equipment, software, and peripheral options and provides recommendations for upgrades, modifications and acquisitions
• Supervises and evaluates assigned staff
• Supervises the installation of hardware, including all aspects of cabling, processors, terminals, Servers, backup devices, PCs, Wireless Mobile Data Terminals, network devices and communication equipment including 911 communications equipment
• Supervises the installation of software, including operating systems, upgrades, network applications and layered products
• Supervises the installation and ongoing operation of telecommunications
• Evaluates system performance, defines operational procedures, and recommends improvements
• Communicates with staff, end users, network systems personnel, and vendors to determine the most efficient approaches to project implementation and problem resolution
• Manages and maintains the Computer Aided Dispatch Information System, Records Management System and Jail Management System, local and wide area network
• Coordinates technical services activities with other County and City departments and other governmental agencies
• Evaluates and tests system management software and performs systems programming, troubleshooting software, hardware and communication equipment
• Provides specialized instruction of software including operating systems, upgrades, network applications and layered products
• Supervises the maintenance of computer rooms and wiring closets
• Participates in budgeting, short and long-range planning, and development of department objectives
  
  

Essential functions include: sitting; standing; walking; working with and around others; working alone on projects; interruptions; repetitive motion using keyboard; vision acuity (near/far) to use keyboard and monitor; color vision to work with color computer monitors; hearing and speech for ordinary conversation; finger dexterity to use keyboard.

Minimum Qualifications

Bachelor's degree in computer science or closely related field, with four years of progressively responsible work experience in computer programming, system analysis, network coordination, installation or administration, including two years in a supervisory role, OR

Associate's degree in computer science or closely related field, with five years of progressively responsible work experience in computer programming, system analysis, network coordination, installation or administration, including two years in a supervisory role, OR

Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

This position is exempt from overtime.

This position is safety sensitive.

Knowledge, Skills And Abilities

Considerable knowledge of:

• Principles and practices of systems analysis and design
• Standards and techniques of systems and applications programming
• Techniques of automating manual office procedures and processes
• Application of operating systems, programming aids, utility programs and other software
• Research methods and procedures
  
  

Working Knowledge Of

• Governmental revenue sources, budget and operations
• Operating systems, programming languages and relational database packages
  
  

Ability To

• Analyze interpret and resolve problems related to applications programming / analysis and systems management
• Research and maintain knowledge and awareness of technical trends, technologies related to networking in the industry of telecommunications and 911 telecommunications products and methods
• Effectively supervise the work of others
• Plan effectively
• Establish and maintain effective working relationships with all levels of personnel, officials and the public
• Work safely and support the culture of workplace safety
• Follow written and oral instructions
• Communicate effectively both orally and in writing
  
  

Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits

Coconino County offers a comprehensive employee benefits

package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass
  
  

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability
  
  

01

Do you have at least five years of professional experience managing, maintaining, or troubleshooting network infrastructure, servers, and database systems? Please briefly describe your experience.

02

Do you have previous experience supervising, managing, or leading an IT team? If yes, please describe the size of the team, your supervisory responsibilities, and your experience overseeing staff performance and daily operations.

03

Do you have previous professional IT experience working for or supporting a Sheriff's Office, police department, corrections facility, or other law enforcement/public safety agency? If yes, please describe your experience.

04

Do you have professional experience implementing, managing, maintaining, or supporting Computer-Aided Dispatch (CAD), Jail Management Systems (JMS), or Record Management Systems (RMS) software? If yes, please identify the systems and describe your role.

05

This position requires regular, consistent on-site attendance. Although limited remote work opportunities may be available, the primary expectation is that the IT Manager works in the office. Are you able to meet this requirement?

06

As part of the application process, you are required to submit a completed background packet to the Sheriff's Office prior to the close date of this position. The following link will allow you to access the 16-page Civilian background questionnaire. If you need assistance or have any questions regarding the download, please call Human Resources at (928) 679-7100. Please copy and paste the following link to your web browser to download the background packet. https://www.coconino.az.gov/DocumentCenter/View/75242/CIVILIAN-Background-Word-Fillable-22026

• Yes
• No
  
  

Required Question