IT Technician I - Bisbee

NATURE OF WORK:   Under general supervision sets up and tests computers, peripherals, telecommunications equipment, and network devices and software; corrects computer problems; assists System Administrators or Network Engineers.  Performs related work as required or assigned.
 As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

TYPICAL DUTIES:  (Illustrative Only)   Incumbents in this position may perform in one or more of the following areas: Network Administration, Help Desk Technician, System Administration support, etc.  Typical Duties may include, but may not be limited to: setting up and testing computers and peripherals; installing computer software; setting up and testing telecommunications equipment; set up, configuring and testing of network communications devices and software; identify and correct computer problems; install telecommunications cabling; assist System Administrators or Network Engineers with installations; manage basic operations of the centralized computer system; maintain time, expense, contacts, and assignment records; research hardware and software; train users.

 An Associate's Degree in Computer Science, Electrical Engineering, Applied Electronics, or a related field from a regionally accredited institution of higher learning recognized by the US Department of Education; two (2) years experience in, set-up, repair, and maintenance of computers, and other related peripheral equipment. Must possess and maintain a valid Arizona driver's license and have the ability to be covered by county insurance.

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.
 Knowledge of:

• capabilities, operation, and maintenance of computers;
• peripherals, and voice and data telecommunications and network equipment;
• techniques for setting up and testing computer systems;
• data communications principles;
• training methods and procedures.

 
Skill in:

• effective customer-oriented service techniques;
• training others;
• identifying and resolving problems with computer software and hardware;
• operating microcomputers and related peripheral equipment;
• making minor adjustments to computer, telecommunications, and peripheral equipment.

 
Ability to:

• problem solve;
• plan and manage time;
• establish and maintain an effective working relationship with employees, other agencies and the public;
• read, write and speak English; 
• follow written and verbal instruction;
• communicate effectively, both verbally and in writing.

WORK ENVIRONMENT: Work is primarily performed under general supervision in an office setting with appropriate climate controls, outdoors in a variety of climatic conditions and may include work in confined spaces. May require travel, working early mornings, evenings and weekends.

PHYSICAL REQUIREMENTS:
Essential functions of this position require: lifting, manual dexterity, fine motor skills, ability to communicate.

Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting only occasionally, walking and standing are required regularly, incumbents may be required to kneel, crouch/squat, crawl, climb, stoop, turn/twist, balance, reach, or handle 

Mental Application:  Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important

Salary : $14 - $22