What are the responsibilities and job description for the Front Desk Agent position at Cobblestone Hotel and Suites Main Street?
Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while supporting daily office functions with enthusiasm and professionalism.
Responsibilities
- Greet visitors, clients, and staff with a warm, professional demeanor, ensuring a positive experience from the moment they arrive
- Manage multi-line phone systems to answer inquiries, direct calls efficiently, and provide excellent customer support
- Handle data entry tasks accurately using productivity software such as Microsoft Office, Google Workspace, and spreadsheets
- Maintain organized filing systems, both digital and paper-based, to ensure quick retrieval of documents and records
- Assist with calendar management and scheduling appointments for team members or clients
- Support office management tasks including bookkeeping, invoicing with QuickBooks, and general administrative duties
- Provide clerical support such as proofreading documents, preparing correspondence, and managing office supplies
Qualifications
- Proven experience in office management or administrative roles with strong clerical skills
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry applications
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette and communication skills for client interaction and internal coordination
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Experience working as a receptionist in medical or dental settings is a plus but not required
- Familiarity with office equipment such as multi-line phones, fax machines, and printers is preferred
- Demonstrated ability to handle confidential information discreetly while maintaining professionalism
Join our team as a Front Desk Agent where your proactive attitude and dedication will make a meaningful impact every day! We value energetic individuals who thrive on delivering outstanding service while efficiently managing office operations. This role offers the chance to grow your administrative career in a supportive environment that recognizes your contributions.
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $16