What are the responsibilities and job description for the Administrative Specialist I - Stormwater position at Cobb County Fire and Emergency Services?
Position Information
The Administrative Specialist I position at the Water System’s Stormwater Management Division’s Operations Section is critical to the efficient processing of drainage inquiries, screening & directing customer telephone calls, and converting Stormwater’s existing paper files into electronic format utilizing the OnBase record retention system. This position provides administrative support across the Division, including conference room scheduling and providing back-up to the Operations Section’s Work Order Coordinator on MAXIMO and AMS Advantage Financial System data entry. It also serves as the first point of contact for the Stormwater Division, greeting walk-in customers and helping our Plan Review staff with walk-in customers seeking sign-offs on various permits.
A data entry skills test will be required for all applicants. The skills testing information and link will be sent via email to applicants who have successfully met the qualifications for this position after the closing date of this job announcement. The assessment will close on Tuesday, December 30th, 2025, at 11:59 pm.
Essential Functions
Serves as the receptionist or first point of contact for the public: answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary.
Provides clerical support for an assigned department/division; processes a variety of documentation associated with department/division operations within designated timeframes and per established procedures.
Performs customer service functions; provides information/assistance regarding department/division services, activities, procedures, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution.
Processes a variety of documentation associated with department operations within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records.
Performs data entry functions by keying data into computer system; enters, retrieves, reviews or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; develops databases and computerized reports.
Receives moneys in payment of various fees/services; records transactions and issues receipts; balances revenues and forwards revenues as appropriate.
Operates fax machine to send/receive documentation; transmits faxes on behalf of department/division staff; distributes/delivers incoming faxes to appropriate personnel; replenishes paper supply in fax machine as needed.
Types/sends e-mail messages; screens incoming e-mail messages.
Processes incoming/outgoing mail; sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; processes bulk mailing projects.
Copies and distributes forms, reports, correspondence, and other documentation.
Performs other related duties as assigned.
Minimum Qualifications
High school diploma or GED required; supplemented by six months experience in clerical or customer service work.
Physical Abilities
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements
Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.
The Administrative Specialist I position at the Water System’s Stormwater Management Division’s Operations Section is critical to the efficient processing of drainage inquiries, screening & directing customer telephone calls, and converting Stormwater’s existing paper files into electronic format utilizing the OnBase record retention system. This position provides administrative support across the Division, including conference room scheduling and providing back-up to the Operations Section’s Work Order Coordinator on MAXIMO and AMS Advantage Financial System data entry. It also serves as the first point of contact for the Stormwater Division, greeting walk-in customers and helping our Plan Review staff with walk-in customers seeking sign-offs on various permits.
A data entry skills test will be required for all applicants. The skills testing information and link will be sent via email to applicants who have successfully met the qualifications for this position after the closing date of this job announcement. The assessment will close on Tuesday, December 30th, 2025, at 11:59 pm.
Essential Functions
Serves as the receptionist or first point of contact for the public: answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary.
Provides clerical support for an assigned department/division; processes a variety of documentation associated with department/division operations within designated timeframes and per established procedures.
Performs customer service functions; provides information/assistance regarding department/division services, activities, procedures, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution.
Processes a variety of documentation associated with department operations within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records.
Performs data entry functions by keying data into computer system; enters, retrieves, reviews or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; develops databases and computerized reports.
Receives moneys in payment of various fees/services; records transactions and issues receipts; balances revenues and forwards revenues as appropriate.
Operates fax machine to send/receive documentation; transmits faxes on behalf of department/division staff; distributes/delivers incoming faxes to appropriate personnel; replenishes paper supply in fax machine as needed.
Types/sends e-mail messages; screens incoming e-mail messages.
Processes incoming/outgoing mail; sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; processes bulk mailing projects.
Copies and distributes forms, reports, correspondence, and other documentation.
Performs other related duties as assigned.
Minimum Qualifications
High school diploma or GED required; supplemented by six months experience in clerical or customer service work.
Physical Abilities
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements
Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.
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