Demo

Business Analyst

Cloud and Things
Albany, NY Full Time
POSTED ON 5/9/2026
AVAILABLE BEFORE 5/30/2027
Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.  

*This is an exempt position. Salary commensurate with experience*

Overview:
Location: Hybrid - Albany, NY
Salary: $105,000 - $120,000

We are seeking a Business Analyst who will support our client with business process improvement, requirements gathering, workflow documentation, and operational documentation efforts. This role will help translate stakeholder needs into clear requirements, use cases, process flows, and standardized procedures that support effective project delivery. The ideal candidate is a detail-oriented communicator with strong analytical skills, at least 3 years of relevant business analysis experience, and the ability to manage multiple priorities in a fast-paced environment. 

Duties:
  • Elicit, document, and validate business requirements through stakeholder engagement
  • Develop use cases, and process flows
  • Document current-state and future-state workflows
  • Create, standardize, and maintain Standard Operating Procedures (SOPs) and operational documentation
  • Elicit, document, and validate business requirements through stakeholder engagement
  • Develop use cases, and process flows
  • Document current-state and future-state workflows
  • Create, standardize, and maintain Standard Operating Procedures (SOPs) and operational documentation
Mandatory Qualifications:
  • Bachelor’s degree in Business, Information Systems, Data Analytics, Public Administration, or related field
  • 3 years of relevant experience in business analysis, data analysis, or related roles
  • 3 years of experience gathering and documenting requirements and processes
  • Strong analytical, problem-solving, and critical thinking skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a client-facing environment
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. 

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness.  All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:
  • Analyzing resumes against job requirements
  • Supporting our recruiters in candidate data evaluation
  • Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:
  • Your information is processed securely and used exclusively for recruitment purposes
  • Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
    • You may opt out of long-term ATS storage by emailing your name  and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
  • All personal information is handled confidentially in accordance with our privacy policy
AI Tool Data Processing:
  • AI processing data is retained for a maximum of 90 days, after which it is deleted
  • All data sent to AI tools is encrypted in transit and at rest
  • AI tools comply with applicable privacy laws including GDPR and CCPA
  • Personal data is anonymized or minimized wherever possible during AI processing
Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Salary : $105,000 - $120,000

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