What are the responsibilities and job description for the Front Desk position at Clinica Las Mercedes?
Title of Position: Front Desk
Position Summary: To ensure the patients and other visitors have a pleasant, satisfying and courteous experience with the center, via telephone or in person.
Responsibilities:
1. Greeting patients and visitors when they enter the center.
2. Answer telephones promptly and professionally.
3. Schedules for appointments accordingly.
4. Verify patient insurance information, per plan policy.
5. Contact patients one day, prior to scheduled appointments to verify upcoming appointments.
6. Initiates new patient process by scanning insurance membership cards, picture Identification and any other documentation such as Medicare or Medicaid.
7. Always maintains professional conduct and appearance.
8. Arranges patient transportation for patients in need, to facilitate appointments.
9. Safeguard patient privacy and confidentiality.
10. Proficient in EMR
11. Aid with recruitment for studies.
12. Performs other assigned duties as directed by the Manager.
Qualifications:
High school graduate or GED
Customer service and interpersonal skills
Previous medical office setting experience preferred
Bilingual preferred
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15
