What are the responsibilities and job description for the Referral Coordinator position at Clinica Las Mercedes, Inc?
Position Summary:
To schedule, problem solve, communicate, and coordinate referral appointments with outside and in-house specialist.
Responsibilities:
- Generate specialty referrals for members as requested by primary care physicians. This entails prioritizing referrals according to level of urgency, scheduling member appointments as necessary and communicating referral information to members.
- Coordinates member transportation to specialty providers, if necessary and available.
- Responsible for assuring that all pertinent documentation is forward to the consulting provider as needed.
- Track and enter all referral requests in the Referral Tracking System and EMR on a daily basis.
- Assures the referrals are reviewed by the Medical Director.
- Answer, respond and document all phone calls, request and questions from patients in a timely manner.
- Performs other assigned duties as directed by the Referral Supervisor.
Qualifications:
High school diploma or GED
Excellent customer service and communication skills
Insurance coding and medical terminology
Previous medical office experience preferred
Bilingual
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $32,000 - $64,000