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Shelter Aide/Housekeeping and Crisis Line Attendant

Cleveland County Abuse Prevention Council, Inc.
Shelby, NC Full Time
POSTED ON 4/17/2026
AVAILABLE BEFORE 6/16/2026

Job Requirements:

  • High School or GED required.
  • Overnight, weekend, and evening shifts available, but must be able to work overnight.
  • *Because this is an overnight position at a women's shelter, we can only consider female applicants.

Skills Needed:

  • Ability to provide non-judgmental support to victims of domestic violence and sexual assault on crisis line and in shelter (training provided)
  • Maintain detailed client records
  • Perform moderate cleaning and basic food preparation/food service

Job Responsibilities:

A. Support

  • Answer crisis line, making appropriate referrals for services needed.
  • Provide emotional support to victims of sexual assault and domestic violence by phone and in-shelter
  • Respond consistently to program participants in a caring, informative and non-judgmental manner

B. House Responsibilities

  • Conduct all cleaning tasks, informing supervisor of supply or maintenance needs
  • Respectfully provide coaching and feedback as needed for residents about maintaining their living area
  • Prepare and serve evening meals
  • Arm the alarm system according to policy and ensure that all safety measures are followed
  • Ensure house guidelines are followed by residents
  • Accept and store all donations
  • Complete all client records and agency statistical forms as assigned
  • Other duties assigned by supervisor or Executive Director

Join us in making a meaningful difference! We’re committed to supporting your growth while providing essential services for survivors of domestic violence and sexual assault in our community. If you’re passionate about helping others by providing crisis support and maintaining a safe, clean, judgement-free environment—this is the opportunity for you.

Pay: $16.00 per hour

Education:

  • High school or equivalent (Required)

Experience:

  • housekeeping: 1 year (Preferred)

Shift availability:

  • Overnight Shift (Required)
  • Night Shift (Preferred)
  • Day Shift (Preferred)

Work Location: In person

Salary : $16

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