Domestic Violence Shelter Manager

Job Summary
We are seeking an organized and compassionate Domestic Violence Shelter Manager to oversee the operations of our shelter dedicated to supporting individuals and families affected by domestic and sexual violence. This vital role involves managing staff, overseeing facility maintenance, scheduling, and following safety protocols, while fostering a supportive environment for survivors. If you are passionate about helping those in crisis, possess excellent leadership skills, and thrive in a fast-paced environment, this opportunity is for you!

Staffing Responsibilities

• Supervise shelter aide staff responsible for food preparation, donation processing and cleaning for the shelter program
• Collaborate with supervisor and staff on the training of Shelter Aides
• Ensure continuous 24/7 shelter coverage
• Provide guidance for Shelter Aides to ensure that residents are treated with respect from an empowerment perspective

Facility Management Responsibilities

• Oversee staff responsible for maintenance of Abuse Prevention Center and grounds
• Oversee inventory control for all shelter supplies and equipment
• Serve on-call for maintenance, shelter emergencies, and Shelter Aide call-outs
• Food and supply shopping for shelter
• Maintain agency vehicle

General Duties

• Answer crisis line and make appropriate referrals for services needed
• Provide crisis intervention, advocacy, emotional support, information, referral, and follow up services to victims of rape, sexual assault and domestic violence
• Respond to program participants in an empathetic, informative, non-judgmental manner
• Document calls in database
• Maintain client confidentiality
• Attend scheduled staff meetings
• Other duties assigned by Supervisor or Executive Director

Requirements:

• Valid NC driver license
• Associate’s degree or higher
• Experience supervising staff
• Ability to work a flexible schedule, including evenings, weekends and overnights when needed
• Because this position may require overnight work at a women's shelter we can only consider female applicants.

Skills and Experience

• Office Management experience/Office Management Certificate
• Customer Service
• Facility Management
• Strong management skills. Preference given to applicants with proven experience supervising staff in social service or shelter settings.
• Solid administrative experience including record-keeping, reporting, scheduling, supply management, and compliance adherence.
• Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment. Join us in making a meaningful difference! This role offers an opportunity to become part of a dedicated team of professionals committed to the empowerment of survivors.

Pay: $35,600.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Staff Management: 1 year (Preferred)
• Facility Management: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $35,600