Department Manager IV - C5 Research

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.  

The Department Manager for the C5 Research Group (Cleveland Clinic Coordinating Center for Clinical Research) oversees daily operations, budgeting, and workflow management while ensuring compliance with quality assurance and regulatory standards. This role requires strong expertise in clinical research regulations (including FDA and GCP) and is responsible for maintaining audit readiness, leading internal quality reviews, managing SOP development and training, and collaborating across teams to support high-quality, compliant research operations.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

A caregiver who excels in this role will:

• Manage department personnel and operations, including staffing, training, workflow analysis and performance management. 

• Manage staffing to ensure appropriate allocation and compliance with goals and objectives. 

• Monitor quality and financial performance. 

• Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards. 

• Recommend enhancement and cost saving strategies. 

• Resolve interdepartmental issues to ensure consistency in quality, procedure and policy application. 

• Develop, monitor and implement programs to enhance customer service, enhance skills and improve scope of service. 

• Participate in managers meetings and relevant committees as assigned. 

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Health Administration, Business Administration or a related field and six years of supervisory or management experience 

• OR Master’s Degree and five years of experience 

Preferred qualifications for the ideal future caregiver include:  

• Healthcare experience 

• Strong background in regulations and FDA

• Hands-on experience driving audit readiness in complex research environments

• Managed or contributed to clinical research studies, including protocol development, study oversight, or data analysis

• Experience leading quality assurance or compliance activities

Physical Requirements:

• Manual dexterity sufficient to operate office equipment.

• May require extended periods of sitting, standing and walking.

• Must be able to walk to attend meetings; must have normal or corrected vision to normal range.

• Ability to clearly communicate by phone and in person.

• May occasionally lift up to 25 pounds.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum Annual Salary: $84,200.00

Maximum Annual Salary: $128,412.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).