What are the responsibilities and job description for the Front Desk Receptionist — Cleveland Center for Integrative Dentistry position at Cleveland Center for Integrative Dentistry?
About us
The Cleveland Center for Integrative Dentistry is a fee-for-service biological and holistic dental practice in Mayfield Village. Our patients choose us — often traveling significant distances — for a whole-body approach to oral health. We are not an insurance-driven practice, and our front desk reflects that: unhurried, polished, and personal.
What you'll do
- Welcome patients and create a calm, premium first impression in person and on the phone
- Field new-patient inquiries and confidently explain our fee-for-service model, including to callers asking about insurance
- Schedule appointments and manage the clinical calendar to protect treatment time
- Collect payments at time of service; present treatment fees and financing options clearly and without hesitation
- Prepare superbills/receipts patients can submit to their own insurance for possible reimbursement
- Manage intake paperwork, records requests, and patient communications; confirm appointments proactively
What we're looking for
- Minimum 1 year of dental front office experience (required)
- Genuine comfort discussing fees and collecting payment — our patients invest meaningfully in their health, and confidence at the desk matters
- Interest in holistic health and wellness; you'll learn why patients choose integrative dentistry and speak to it naturally
- Warm, articulate phone presence; strong attention to detail and follow-through
Benefits
- Medical insurance
- In-house dental coverage for you and your immediate family
- Vision insurance
- Short-term disability and life insurance
- 401(k)
- Paid vacation
Why join us
- Doctor-owned practice with a loyal, appreciative patient base — no insurance phone trees, no volume churn
- In-house dental care for your whole family — a benefit almost no employer offers
- Be part of a team practicing dentistry the way it should be done
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- Dental assisting: 1 year (Preferred)
- Dental receptionist: 1 year (Required)
Work Location: In person
Salary : $20 - $24