What are the responsibilities and job description for the Association Coordinator position at Clemons & Associates, Inc.?
COMPANY DESCRIPTION
Clemons & Associates, Inc. (C&A), Clemons & Associates, Inc. (C&A) is a leading accredited association management company that has been serving clients since 1977. Based in Parkville, MD, C&A provides management expertise and tailored solutions for associations to advance their own missions in the industries they serve.
ROLE DESCRIPTION
The Association Coordinator supports the operational success of multiple nonprofit client associations. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, balances day-to-day administrative responsibilities, can independently manage projects, and enjoys working closely with a team to deliver high-quality member experiences, programs, and events.
Location: Baltimore Office; will consider hybrid remote down the road
Travel: Required - 20%
KEY RESPONSIBILITIES
- Manage databases, records, reporting, and general administrative functions
- Communicate with members, prospective members, and other stakeholders via email, phone, and mail
- Develop and maintain association website content
- Assist with board meeting preparations and materials, including scheduling and logistics
- Develop and implement annual communication and marketing plans, including email newsletters/updates and social media posting
- Review, analyze, and disseminate information relevant to members through reports
- Support committees and advance programs, projects, and initiatives to completion
- Draft, edit, and proofread professional correspondence, reports, and presentations
- Support the planning and execution of professional development activities such as conferences, workshops, and webinars
- Manage event logistics, including venue and vendor coordination, ordering materials and catering, handling registration, creating attendee lists, assembling supplies, and shipping event items
- Provide on-site event support as needed to ensure smooth execution
- Assist with financial tasks such as reconciling invoices, processing payments, and tracking expenses
- Collaborate with internal staff to ensure smooth day-to-day operations
QUALIFICATION & SKILLS
- Highly organized, self-directed, and able to manage multiple priorities and deadlines
- Strong written and verbal communication skills
- Excellent interpersonal and customer service skills with a professional demeanor
- Comfortable working independently while collaborating as part of a team
- Strong time-management, and problem-solving skills
- Tech-savvy with proficiency in Microsoft Word, Excel, Outlook, and PowerPoint; database management experience required (website/content management experience preferred); social media marketing and management for organizations preferred
- Ability to maintain professionalism in stressful situations
- Ability to think strategically and exercise sound judgment
EDUCATION & EXPERIENCE
- Bachelor’s degree required or 4 years of direct experience in hospitality, nonprofits, event planning, or related field
- Minimum of 2 years of association or nonprofit management experience preferred
BENEFITS
- Health and dental insurance
- 401(k)
- Paid time off
- Paid holidays (10-12)