What are the responsibilities and job description for the Service Advisor position at Clement Auto Group?
Job Title: Service Advisor
Location: Florissant, MO
Store: Clement Chrysler Dodge Jeep Ram – Clement Auto Group
About Us
Clement CDJR in Florissant is part of Clement Auto Group, one of Missouri’s fastest-growing dealership organizations. Representing four of the most trusted and recognized automotive brands—Chrysler, Dodge, Jeep, and Ram—we take pride in our commitment to transparency, customer satisfaction, and professional development. Our modern service facility is equipped with advanced technology and backed by a team that values excellence and teamwork.
Position Overview
We are looking for a Service Advisor who is professional, customer-focused, and ready to contribute to a busy service department. The Service Advisor acts as the link between customers and technicians, ensuring clear communication, accurate documentation, and a first-class service experience.
Key Responsibilities
- Greet customers and assist with service check-in and scheduling
- Listen to customer concerns, document repair needs, and communicate clearly with technicians
- Provide accurate estimates and explain service recommendations
- Ensure timely updates to customers throughout the service process
- Maintain compliance with manufacturer standards and dealership policies
- Promote additional services and preventative maintenance when appropriate
- Handle customer concerns or issues promptly and professionally
- Ensure all repair orders and warranty documentation are accurate and complete
Qualifications
- Previous experience as a Service Advisor or in a customer-facing automotive role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and perform effectively in a high-volume environment
- Working knowledge of vehicle systems and service operations
- Proficiency with dealership service management software
- Valid driver’s license and clean driving record
Why Join Us
- Work for a respected, high-traffic CDJR dealership
- Join a dealership group that values growth, teamwork, and long-term success
- Be part of a professional service department with strong leadership and support
- Opportunity for ongoing training and advancement within Clement Auto Group
Benefits
- Competitive pay structure with bonus potential
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Employee discounts on vehicles, service, and parts
How to Apply
Submit your resume and a brief cover letter outlining your customer service experience and interest in automotive service. We look forward to welcoming motivated professionals to the Clement CDJR service
Job Type: Full-time
Pay: $62,025.00 - $115,452.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $62,025 - $115,452