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Account Manager of Custodial Services (Operations)

Clean-Tech Company
Fayetteville, NC Full Time
POSTED ON 9/29/2025
AVAILABLE BEFORE 11/28/2025

Overview

At Clean-Tech, our success has been built upon our ceaseless commitment to identify and appreciate the value that every partner and associate brings.  This is more than just a catch phrase for us.  It is our pledge.  We strive day-in and day-out to anticipate and exceed the needs of our partners.  When you walk into one of our buildings, you’ll notice the cleanliness and beauty is only outshone by the courtesy and respect of the friendly associates who genuinely care about the building.  When you speak to our team, you can rest assured that we are true partners, tailoring our service and building value by customizing solutions.  We do not believe in a one size fits all plan.  Our extensively trained associates are empowered to make a positive change.

In the communities where we work and live, Clean-Tech continuously gives of its time and resources for the betterment of our neighbors.  Whether it is a can food drive in a time of need, the sponsorship of a local charity event, or simply the extra effort we put forth, we steadfastly stand behind our communities.

What all this says about us is that, when it comes right down to it, we believe we can offer you a partner with the same values; from the moment you walk into one of our facilities, throughout our partnership and beyond.  We are inspired by our partners’ satisfaction and driven by our core values.

We value what each of our ladies and gentlemen bring to the facility. The mutual courtesy and respect that thrives at Clean-Tech is what sets us apart from our competitors.  We trust associates to do their jobs and make decisions, and allow them the flexibility to work in a way that keeps them inspired and innovative.  They are more than a loyal, dedicated workforce; they’re the driving force behind our consistent revenue growth and long standing tenure since the company’s inception in 1963.

Job Skills / Requirements

Job Objective:
Under general direction, coordinates and supervises all aspects of daily and periodic cleaning in educational complexes to include; supervises supervisors and head custodians, admin assistant and custodians; determines appropriate staffing levels required for work projects; meets with occupants to monitor/ensure standards of cleanliness; may coordinate setup for events on all campuses.

Must demonstrate adherence to ISO standards, success in fulfilling all requirements of customers and regulators, and consistency in maintaining documentation. devising ISO documentation, administering the ISO system and training employees, executing internal ISO 9001 audits. 

Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Supervises daily work of assistant supervisor and custodians; manages a staff, inspects all assigned areas daily to ensure work is being carried out properly and orderly; prepares and submits work schedules; biweekly payroll.
Evaluates performance of custodial personnel; prepares and submits disciplinary action and incident reports; counsels' employees.
Designates shift and area work assignments for custodians and lead personnel; interprets contract; conducts training programs for custodians; implements new procedures and policies.
Maintains records and correspondence; prepares reports; submits purchase requisitions for supplies; maintains supply inventory and accounts; contacts vendors; prepares and submits progress reports on building conditions.
Establishes and monitors working relationships with students, faculty, staff, co-workers, and visitors.
Coordinates various cleaning projects; receives equipment, uniforms, and paper orders; operates all cleaning equipment.
Coordinates setup for events on all campuses and ensures proper staffing.
Performs other duties as assigned.


Skills:

Five years facilities management experience in commercial real-estate, institutional or academic setting.
Ability to develop and implement policies and procedures related to general business operations, facilities management and personnel.
Ability to monitor and control operational costs while maintaining high performance standards.
Working Knowledge of construction management, architectural design principles, building codes and inspection procedures.
Leadership of diverse work groups with ability to establish and maintain effective working relationships at all levels.
Skills in conducting high-level meetings; conflict-resolution and presentation skills.
Ability to be on-call and respond nights or weekends for emergency situations.

Travel:
Minimal travel is required.

Physical and Working Conditions:
Ability to walk throughout the campus.
Ability to lift up to 60 lbs
Ability to operate carpet extractor, floor buffers, and various cleaning equipment

#CTServiceAboveSelf1

Education Requirements (All)

High School Diploma or Equivalent

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

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