What are the responsibilities and job description for the Office Assistant position at Clarvida - Pennsylvania?
Clarvida
Job Description
Job Title:
Program(s):
State:
Office Assistant
Regional Area Programs
Pennsylvania
Population Served: N/A
Reports To:
FLSA Status:
Office Manager
Non-Exempt
SUMMARY
This position is responsible for acting as the primary point of contact for assigned programs, ensuring their
assigned program functions effectively. This position acts as a liaison and resource to all internal and
external business partners
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Acts as the primary point of contact for designated office by acting as a receptionist, answering and
forwarding all calls, assisting business partners with basic needs, and receiving and distributing mail.
Supports program leadership by ordering office supplies, doing community outreach, communicating
with staff, filling in during meetings and other scheduling conflicts, completing any notes or meeting
minutes as needed, completing other projects or related tasks as need, and performing occasional
employee coaching and discipline meetings.
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Assists with the management of program compliance by assisting with the management of data in the
HR and Training tracking spreadsheets, assisting all staff with the correct and timely use of the
electronic medical records system, entering authorization lines for consumers into the electronic
medical records system, and supporting all employees in using the payroll systems
Assists with the completion of paperwork timely and correctly by receiving consumer insurance
information and required documents, developing a consumer plan of care timeline, attending ISPT
meetings and completing related paperwork, sending authorization packets, attaching needed
paperwork to services for approvals, and reviewing and compiling expense reports and petty cash
reviews.
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Supports the Family Behavioral Resources brand strategy by establishing professional working
relationships and maintaining positive engagements with candidates and employees in line with the
company’s mission, vision, and values
•
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Maintains a commitment to professional development by participating in on-going supervision,
training, and executive team meetings, as outlined by policies and procedures
Adheres to professional and ethical interaction policies and procedures by interacting professionally,
ethically, and respectfully with employee, consumers, other team members, and co-workers, at all
times; following policy and procedure and maintaining appropriate professional boundaries
Supports on-going and future business needs by completing other duties, as assigned, to effectively
support business priorities and processes
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1
Office Assistant
Revised 07/2024