Administrative Assistant

Position Summary: This position provides administrative support to ensure efficient operations within the office. They will carry out administration duties such as data entry, typing, copying, scanning, etc. with accuracy and efficiency. An Administrative Assistant is detail-oriented, organized, and reliable.

Essential Duties and Responsibilities:

• Assist in data entry including batching and manual inputting of new accounts.
• Assist in updating and notating accounts accurately.
• Adhere to HIPPA compliance regulations when handling protected health information (PHI).
• May assist with management and organization of company emails, as needed.
• May assist with Department 5 duties, including but not limited to: court filings, document packaging, account notation, and attorney email organization, as needed.
• Assist with inbound and outbound calls for Departments 3 and 5 as needed, ensuring timely and professional communication in accordance with departmental protocols and objectives.
• Must adhere to all company and departmental policies and procedures as well as all the practices.
• Must be able to take constructive criticism and be willing to always improve.
• The ability to meet attendance schedule with dependability and consistency.
• Other duties may be assigned at the discretion of Management that are related to the fundamental aspects of the position.

Essential Requirements for Education and/or Experience:

• High School Diploma or GED.
• Prior administrative experience.
• Attention to detail.
• Excellent computer skills, especially typing.
• Desire to be proactive and create a positive experience for others.

Specialized Knowledge/Beneficial Skills and Experience

• Quick and efficient typing/word processing skills.
• Experience with Microsoft Office (Excel/Word).
• Pleasant, easy going, gets along well with others.

Working Conditions/Physical Demands

Normal office environment/call center.