What are the responsibilities and job description for the Claims Associate position at CivicMinds, Inc?
Job Summary
We are seeking a detail-oriented and customer-focused Claims Associate to assist with
insurance claims, client communication, documentation, and administrative support.
Responsibilities
• Assist with processing and managing insurance claims.
• Communicate with clients, carriers, adjusters, and internal teams.
• Review and maintain accurate claim documentation.
• Follow up on claim status and outstanding information.
• Respond to client questions and provide timely assistance.
• Maintain accurate records in company systems.
• Ensure compliance with company policies and procedures.
• Support the claims team with daily administrative tasks.
Qualifications
• Insurance or claims experience preferred.
• Strong communication and customer service skills.
• Excellent attention to detail and organization.
• Ability to manage multiple priorities.
• Strong problem-solving and follow-up skills.
• Proficiency with Microsoft Office and computer systems.
• Ability to work independently and as part of a team
Salary : $50,000 - $65,000