Lead Ice Arena Attendant (57465)

The City of Wentzville is seeking a Lead Ice Arena Attendant. Are you passionate about ice sports and enjoy leading a team? Join our dynamic team at the Ice Arena! As a Lead Ice Arena Attendant, you'll play a vital role in ensuring our visitors have a fantastic experience. Under general supervision, you will coordinate the activities of assigned workers, ensuring the safe and efficient delivery of services. Your role will include providing skilled customer and custodial services, operational support, and general maintenance for the facility. This exciting position requires a proactive approach to performing routine duties and daily tasks thoroughly and promptly while maintaining effective working relationships with your supervisor, co-workers, and the general public. If you thrive in a fast-paced environment and enjoy leading a team to success, this is the job for you!

Essential Job Duties:

• Lead, monitor, and supervise employees to achieve goals that contribute to individual and organizational success.
• Provide skilled customer service and custodial services, ensuring a welcoming and clean environment.
• Deliver operational support and perform general maintenance to keep the facility running smoothly.
• Maintain a positive and productive atmosphere, ensuring compliance with the policies, procedures, goals, and objectives of the City, Department, and Division.
• Coordinate the activities of assigned workers, ensuring tasks are completed safely and efficiently.

The City of Wentzville is committed to being an employer of choice, offering prosperous and meaningful career opportunities, excellent benefits, and flexibility. 

This is a part-time position not to exceed an average of 29 hours per week.

This job posting will remain open until it is filled.

Job Qualifications – Education, experience, and training that are required or desirable in order to effectively perform the job at the time of hire. An equivalent combination of education, training, and experience will be considered. Additional requirements and/or substitutions may be requested and require the approval of HR.

• A minimum of one year of prior relevant experience is required.
• CPR/AED and First Aid certifications are required within 90 days of hire.
• Must be a minimum of 18 years of age.
• Must be a proficient ice skater.

Knowledge, Skills, and Abilities – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.

• Must be highly motivated and able to assume a positive and active role in the facility, even while working under potentially stressful conditions (cold weather, upset or injured participants, etc.).
• Must have the ability to be firm with participants when necessary, enforce rules, and make sound decisions in order to secure the safety and well-being of all park visitors, facilities, and equipment.
• Ability to provide exceptional service to internal and external customers. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to communicate effectively and professionally with supervisors, co-workers, and customers by telephone, in writing, and in person.
• Ability to use good judgment and think rationally in difficult or stressful situations.
• Ability to develop goals and plans to prioritize, organize, and accomplish work, as well as concentrate on multiple tasks simultaneously.
• Proficiency in the use of basic business software (word processing, spreadsheets, email, presentations) and basic office equipment.
• Ability to work collaboratively in a team environment.
• Ability to effectively organize and prioritize routine and robust tasks to meet deadlines.
• Ability to work independently under moderate supervision and make responsible decisions.
• Ability to work under established processes and solve problems within defined parameters.
• Regular attendance is a necessary and essential job duty. Job requires being reliable, responsible and dependable.
• Ability to work evenings, weekends, and holidays as assigned.
• Ability to work irregular hours and assume added responsibilities as needed.

Salary : $16