What are the responsibilities and job description for the Operations Coordinator position at City of Virginia Beach?
We are hiring an Operations Coordinator to oversee the Infrastructure Support Bureau for Public Works Operations (Operations), a team of 15 staff members. Management and supervision of this bureau includes workload allocation, determining priorities, and managing personnel. Perform critical thinking to develop new or improved processes with respect to unique assignments; and support operations’ efforts are related to maintaining City infrastructure within the right-of-way, including streets, bridges, traffic signals and signs, streetlights, sidewalks, ADA ramps, stormwater BMPs, ditches, stormwater piped system, pump stations, street sweeping, mosquito control, dredging, and beach maintenance.
This position oversees four distinct support areas, Supply Room, Equipment, Facilities, and Safety/Security, within Operations, and coordinates with other City Departments to accomplish related City mission and goals.
- Supply Room – full procurement cycle of materials used by Operations, material supplies for 18 budget units in 13 supply areas; cycle count and annual inventory of more than 2,000 unique part numbers; reporting and QA/QC in computerized maintenance management system (CMMS), currently OpenGov; decisions on large orders or specialty parts to maintain fiscal responsibility; response to audit process with coordination, research, and documentation.
- Equipment – coordinating the service and repair for over 700 pieces of equipment with Public Works Fleet Management Group (Fleet); communicate service schedules and priorities with Fleet to ensure Operations’ services are maintained throughout the City; review new and replacement equipment needs with Streets and Traffic Operations and Stormwater Operations, then negotiate the priorities and purchase with Fleet; research and recommend new specialty equipment and technology for improved efficiency and safety; review the use and performance of current equipment; research repair and vendor issues to provide alternative for discussions with Fleet; repair small engine equipment and complete general repairs on vehicles and equipment by a team of three mechanics; triage down equipment at job sites for immediate repair or towing to Fleet.
- Facilities – direct and coordinate facility usage, repairs, and site maintenance for all buildings and yards with Public Works Facilities’ Building Maintenance – main Operations site at Dam Neck and five remote sites; manage small building and yard construction projects.
- Safety and Security – develop and oversee a new safety program for Operations to include equipment and site safety for front-line staff working in various environments; develop and coordinate training plans for staff and associated equipment; commercial driver’s license (CDL) liaison for Operations with DMV, other City Departments, and Occupational Safety; coordinate safety and OSHA issues with Occupational Safety; coordinate security issues with Office of Emergency Management and Public Utilities Operations; oversee the Incident Review Board (IRB) for accidents.
As the bureau head, this position will be responsible for:
Compiling and managing the annual operating budget for Infrastructure Support Bureau
Review and approve invoices
Provide customer service assistance for Citizens and City staff
Coordinate with staff on after-hours response and during emergency weather events
Research, generate, and analyze data reports for recommendations on methods, procedures, and improvement for Operations
Write reports, memorandums, emails, standard operating procedures and policies with supporting documentation to be distributed within Operations, other Departments, or to City leadership
Coordinate and support City Departments and Divisions including: Agriculture, Budget and Management Services, City Auditor, Communications, Economic Development, Finance/Purchasing and Risk Management, Human Resources and Occupational Safety, Information Technology, Office of Emergency Management, Parks and Recreation, Planning, Public Utilities, and Schools.
The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, and holiday and paid leave.
**Position is ALPHA I and is required to work during all inclement weather (flooding, hurricanes, snow, etc.)**