What are the responsibilities and job description for the Benefit Programs Specialist II position at City of Virginia Beach?
The City of Virginia Beach Department of Human Services is seeking a talented Benefit Program Specialist II - Human Services Fraud Investigator. This candidate will perform tasks related to the determination of eligibility for benefit programs; implement effective caseload management techniques; assess the customer's need for services; participate in staff and program development; and serve as a lead worker within a unit.
Duties:
- Research and investigate suspected fraud cases; interview Benefit Programs Specialists, Supervisors, and customers to gather case information; determines overpayments and whether intent to defraud exists.
- Prepare summary reports of facts for fraud and overpayment; contact employers, creditors, landlords, and others to gather information in support of the suspected fraud case.
- Represent the agency in Administrative Disqualification Hearings (ADH), court prosecutions, and appeals and take appropriate action as required; respond to state, federal and internal case review inquires.
- Review and maintain program procedural manuals.
- Prepare summaries for the Commonwealth Attorney’s decision to prosecute or seek resolution; presents evidence to the grand jury for the purpose of obtaining indictments, prepares witnesses for court appearances, represents the agency as witness for the prosecution and testifies in court.
- Initiate voluntary repayment plans to recover funds from overpayments; perform extensive calculations for the amount of overpayment by program category; enter data into state and local computer system and perform necessary inquires, system searches and updates to coordinate related information.
- Attend in-service and other training sessions and conferences and may represent the agency on committees or task force groups.
- Develop and maintain rapport with customers, other organizations and the general public.
The City offers a generous benefits package such as health, dental and life insurance, retirement, and savings plans. Other key benefits include:
- Maternity/paternity and parental leave
- Holidays and Paid Leave
- Tuition Reimbursement
- Employee Assistant Program
- Professional Development