Police Records Clerk - Full-Time Days

The City of Verona is seeking a detail-oriented and service-driven professional to join our team as a Full-Time Police Records Clerk. This is an exciting opportunity to play a vital role in supporting public safety and serving the community from behind the scenes.

This position primarily works a daytime schedule, typically Monday through Friday, 8:00 a.m. to 4:00 p.m. Ideal candidates are those who can adapt to a variety of shifts, including occasional evenings and weekends, to help meet the needs of a 24/7 public safety operation.

Role

As a Police Records Clerk, you’ll be at the heart of our department’s daily operations. In this role, you will:

• Maintain and manage official police records with accuracy and confidentiality
• Serve as a key communication hub by operating the police radio base station and answering incoming calls
• Perform a wide range of complex clerical and legal support tasks essential to police services
• Provide critical administrative support that helps officers and staff serve the community effectively
  
  

We’re looking for someone who thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to professionalism and public service. Flexibility, reliability, and excellent communication skills are highly valued.

Join us and make a meaningful impact in keeping Verona organized, responsive, and safe.

The Police Records Clerk performs a variety of administrative, records management, and customer service functions that support daily department operations. Responsibilities include maintaining accurate and confidential records, transcribing voice dictation, and assisting with communications and documentation.

This role requires strong attention to detail, sound judgment, and the ability to apply policies and procedures to both routine and complex situations. The position also involves adapting to changing priorities, improving workflows, and completing clerical and administrative tasks efficiently and accurately.

To Qualify, Applicant

• Must be a U.S. citizen
• Must have obtained a High school diploma or GED
• Must have no criminal or arrest history that is substantially related to the duties of the position
• Must have demonstrated the ability to perform administrative and records management functions with accuracy and confidentiality
• Must have proficiency in basic computer applications, including word processing, data entry, and document transcription
• Must have strong organizational skills and the ability to manage multiple tasks in a professional office environment
  
  

Compensation & Benefits

Starting pay ranges from $22.67 per hour for candidates without direct experience to $30.49 per hour, depending upon qualifications and prior experience. The City of Verona offers a competitive benefits package, including health insurance, paid vacation, holidays, sick leave, Social Security, and participation in the Wisconsin Retirement System.

Selection Process

Our hiring process is designed to identify candidates who are detail-oriented, reliable, and committed to public service. It may include:

• Skills assessment* (Microsoft Word, Outlook, typing, customer service, and transcription)
• Oral interview(s)**
• Background and character investigation
• Medical exam, psychological evaluation, and drug screening
  
  

A 12-month probationary period is required for this position.

• Selected candidates may be invited to attend a two-hour Assessment session on May 6, 8, 11, or 12, 2026 to demonstrate job-related skills. Specific dates and times will be coordinated individually with each candidate.
• Candidates who advance in the process may be invited to participate in a panel interview on May 20, 2026. Interview times will be scheduled individually.