What are the responsibilities and job description for the GUEST SERVICES LEADER position at City of Surprise?
FIRST REVIEW OF APPLICATIONS WILL BE 3/13/26
Summary
Incumbents plan, implement, and coordinates programs and special events, supervise facilities or specific programs or activities, and are responsible for customer services, problem solving, leading programs or activities. Incumbents also delegate duties to positions within the assigned chain of command and may register and take payment from participants if needed.
EDUCATION And/or EXPERIENCE
High School Diploma or GED and one year of customer service, cash handling, or other related experience sufficient to successfully perform the essential duties of the job such as those listed above. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer; pre-employment background screening to include:
The City of Surprise is an EEO/ADA reasonable accommodation employer.
Summary
Incumbents plan, implement, and coordinates programs and special events, supervise facilities or specific programs or activities, and are responsible for customer services, problem solving, leading programs or activities. Incumbents also delegate duties to positions within the assigned chain of command and may register and take payment from participants if needed.
EDUCATION And/or EXPERIENCE
High School Diploma or GED and one year of customer service, cash handling, or other related experience sufficient to successfully perform the essential duties of the job such as those listed above. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer; pre-employment background screening to include:
- Criminal Background Screening
- Drug Screen
- Education & Experience Verification
- E-Verify
- Fingerprinting
The City of Surprise is an EEO/ADA reasonable accommodation employer.