Community Service Representative (Street Outreach)

This is grant-funded, skilled community outreach work identifying unsheltered homeless neighbors through direct street outreach activities. Work includes identifying highly vulnerable neighbors experiencing homelessness; administering assessment tools to determine needs; facilitating placement into emergency shelter and short-term residential housing; and connecting highly vulnerable neighbors to other social services and resources. Work also includes attending meetings with residents, City staff, and other agencies to coordinate services and resolve issues. This position may be assigned to work a schedule that includes nights, weekends, and/or holidays.

Salary: $58,046 - $91,369

Close Date: 10-13-2025 (11:59 PM)

Minimum Qualifications. Applicants must:

• Possess a valid high school diploma or GED equivalency.

• Possess and continue to maintain a valid Driver License.

• Be able to establish and maintain effective professional working relationships with employees, community groups and organizations, and the public.

• Be able to communicate clearly and concisely, orally and in writing.

• Have some knowledge, understanding, and/or experience with individuals experiencing homelessness.

• Be able to prepare and accurately maintain moderately complex records, reports, and case files.

• Be able to competently use a personal computer to write reports, enter data, and conduct research.

• Be able and willing to work a schedule that includes nights, weekends, and/or holidays.

• Acknowledge this position is designated as Emergency Critical (EC) and if hired into the position, you must be immediately available to the department before, during, and after a declared emergency and/or disaster.

Desirable Qualifications. Preferred applicants:

• Possess a valid Bachelor’s degree with major course work in public administration, business administration, communication, or a related field.

• Are highly competent in the use of computers for word processing, email, and database activities, and are familiar with Microsoft Word and Outlook.

• Are able to exercise good judgment and discretion in applying and interpreting departmental rules, regulations, policies and procedures.

IMPORTANT APPLICATION INSTRUCTIONS

For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicant will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment.

The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.

Apply online at www.stpete.org/jobs - Select See Open Jobs. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is committed to affirmative action and equal opportunity employment, and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans’ Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions.