What are the responsibilities and job description for the Administrative Technician - Child Care position at City of Richmond, Virginia?
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About
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
The City of Richmond Department of Social Services is seeking highly a qualified candidate to fill the position of Administrative Technician to assist in the Division of Economic Support & Independence Child Care Program. The incumbent is responsible for providing clerical support to the Division and delivering a high level of customer service.
Duties include but are not limited to
MINIMUM TRAINING AND EXPERIENCE:
Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms.
Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry.
Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.
LICENSING, CERTIFICATIONS, And/or OTHER SPECIAL REQUIREMENTS
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
About
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- T uition Assistance Program
The City of Richmond Department of Social Services is seeking highly a qualified candidate to fill the position of Administrative Technician to assist in the Division of Economic Support & Independence Child Care Program. The incumbent is responsible for providing clerical support to the Division and delivering a high level of customer service.
Duties include but are not limited to
- Creating, organizing, classifying, sorting, and maintaining the current filing system
- Setting up and organizing files
- Sorting, classifying and filing materials
- Purging obsolete material
- Retrieving and returning material requested from files
- Retrieving and forwarding case file folders
- Providing office support services to assigned area
- Answering telephones and directing calls
- Providing general information to callers and internal customers and assisting visitors in preparation of information forms when needed
- Taking and relaying messages
- Receiving, opening, logging, sorting, time-stamping and distributing mail
- Preparing material for mailing
- Providing assistance to other departmental employees and supervisors
- Typing correspondence and proofreading documents
- Accessing Virginia Department of Social Services automated systems to obtain information as requested
- Uploading and scanning required verifications in VDSS systems
- Receiving completed forms from customers and checking for accuracy
- Performing other related duties as assigned
- City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events.**
MINIMUM TRAINING AND EXPERIENCE:
- High School Diploma or GED
- Two years of related clerical or office support experience
- An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms.
Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry.
Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.
LICENSING, CERTIFICATIONS, And/or OTHER SPECIAL REQUIREMENTS
- None
- Two (2) or more years of experience working in a human services environment
- Experience with Virginia Case Management System (VaCMS), Systems Partnering in a Demographic Repository (SPIDER), or similar case management systems.
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV .
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.