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Customer Service Representative I, II or Senior

City of Plano
Plano, TX Full Time
POSTED ON 5/9/2026
AVAILABLE BEFORE 6/6/2026
Job Description Job Description

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Job Title

Customer Service Representative I, II or Senior

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Job ID

226202

Location

Financial Administration

Full/Part Time

Full-Time

Regular/Temporary

Regular

Additional Information

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Our Culture

At the City of Plano, our culture is grounded in service, teamwork, and making a meaningful impact. Our SERVE values—Stewardship, Engaged, Respectful, Visionary, and Excellence—guide how we work, while our A.P.R.O. principles—Adaptable, Professional, Relationship-Focused, and Outcome-Based—reflect who we are at our core.

This is an organization where you can grow, contribute, and be part of something bigger than yourself. That’s why our guiding principle is simple and clear: SERVE Like a Pro—it’s in our DNA .

Rate And Compensation

The target annual rate for the Customer Service Representative I is $35,055; depending on qualifications

The target annual rate for the Customer Service Representative II is $38,654; depending on qualifications

The target annual rate for the Senior Customer Service Representative is $42,612; depending on qualifications

Job Details

The ability to speak Spanish is preferred.

For the complete job description for a Customer Service Representative I, view job description .

For the complete job description for a Customer Service Representative II, view job description .

For the complete job description for a Senior Customer Service Representative, view job description .

Full-Time Benefits

As a valued Team Plano member, you will receive numerous benefits:

  • Comprehensive medical, dental, and vision plans
  • Membership in the Texas Municipal Retirement System (TMRS), in which the City matches contributions 2:1 upon retirement
  • Enrollment in the Retirement Security Plan (RSP) which is fully funded by the City
  • Up to three weeks of paid vacation
  • Up to three weeks of paid sick leave per year
  • Nine paid holidays
  • Tuition Assistance
  • Free Library Card
  • Free recreation center membership

And so much more! Learn about our benefits online .

Equal Employment Opportunity

Equal Opportunity Employer - EOE/M/F/V/D

Open positions are subject to close without notice.

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Salary : $35,055 - $42,612

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