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Emergency Co-Responder

City of Pittsfield
Pittsfield, MA Full Time
POSTED ON 4/22/2026
AVAILABLE BEFORE 5/21/2026
The full [Emergency Co-Responder job

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The Emergency Co-Responder provides on-scene crisis intervention for

behavioral health emergencies, including those with substance use

disorders, opioid-related crises, and co-occurring mental health

conditions. The Co-Responder aims to divert individuals from the

criminal justice system and unnecessary emergency department visits by

connecting them to appropriate behavioral health and substance use

treatment services. The Co-Responder also facilitates training for

police officers to increase competencies in intervening with a

Behavioral Health Crisis. RESPONSIBILITIES - Provide Rapid Crisis

intervention and assessment to individuals experiencing mental health or

substance use-related crises, on an as needed basis; Utilizes

de-escalation techniques, harm reduction strategies, and supportive

counseling to intervene with individuals/families in a behavioral health

crisis. - Work in collaboration with police to ensure that persons with

behavioral health needs are appropriately diverted from the criminal

justice system and referred for appropriate behavioral health

services. - Provides information, referral, and outreach services on

topics such as shelter, food, employment, substance abuse, opiod and

other drug abuse, and health services access. - Provide face to face or

telephonic follow-up with persons served when clinically indicated -

Accompany police officers on patrol as allowed by officer in charge -

Work in collaboration with the Emergency Services team to divert

unnecessary emergency department visits - Provide and/or coordinate

training to police personnel regarding behavioral health, substance use,

trauma spectrum disorders, and other behavioral health topics as

identified - Compile and submit monthly statistics - Act as primary

liaison between mental health community providers and law enforcement -

Establish and maintain regularly scheduled, and as needed, contact with

the court clinicians to optimize appropriate dispositions and outcomes -

Establish and maintain regularly scheduled community police

collaborative meetings of all stakeholders and community providers -

Performs other related duties as assigned or required. QUALIFICATIONS -

Advanced degree in social work, psychology, or closely related field is

required; - Clinical Licensure (LCSW, LMHC, LICSW) preferred but not

Required. - Must Have Previous Outreach Based Clinical Experience,

preferably within psychiatric emergency services - Minimum of one year

experience in a crisis intervention setting or related field placement

in crisis intervention setting to gain strong clinical and crisis

intervention skills - Valid Driver\'s License, Class D - Knowledge of

opioid use disorder treatment, harm reduction principles, and

community-based recovery resources - Experience within the criminal

justice or corrections system to develop an ability to remain calm and

use sound clinical judgment in crisis situations - First Aid, CPR and

defibrillator certification preferred but not required at time of hire -

Possess excellent interpersonal skills; ability to engage with the

public and colleagues with confidence and professionalism, even in

high-pressure situations. - Proficient computer skills, including use of

various software programs unique to the public health department as well

as Microsoft office 365 and virtual meeting programs. HOURS Incumbent

works a 4 on, 2 off schedule, mirroring police officer schedule, at 37.5

hours per week. SALARY Starting rate \$29.33 - \$31.11 an hour Annual

increase up to 38.26 an hour

Salary : $31

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