Municipal Security Guard - Library (Temporary)

About This Position

The Phoenix Public Library is currently seeking temporary Municipal Security Guards for the upcoming summer season. Our foremost commitment is to ensure the safety and security of all visitors, and we are dedicated to providing a protected environment. We are now looking to hire temporary part-time and full-time Municipal Security Guards for multiple locations in Phoenix. The security guards will be on duty from May 1, 2024, until September 30, 2024, providing round-the-clock protection. Join our team and be a part of the community that is dedicated to keeping the library safe and secure for all!

The Municipal Security Guard's Responsibilities Include

• Patrolling and observing the activities of persons in and around City facilities.
• Providing customer service, assessing problem situations, and exercising tact and judgment in bringing about their resolution.
• Monitoring live video screens and foot patrolling the building, grounds, and parking lots to observe unusual behavior and to prevent vandalism.
• Preventing unauthorized access to restricted areas.
• Remaining at a fixed post to observe activities.
• Answering routine inquiries and directing customers to appropriate areas.
• Completing log entries and incident reports.
• Ensuring that all customers and staff have vacated the building at closing and performing a security check of all doors and windows.
• Enforcing correction of infractions through verbal warning.
• Removing customers from buildings as needed and detaining more serious offenders for proper authorities.
• Escorting personnel from the building after hours.
  
  
  

Positions may be assigned to one or more of the following facilities:

• Burton Barr Library
• Cholla Library
• Harmon Library
• Yucca Library
  
  
  

Shift Times Are

• Evenings, weekends, and holidays.
• Shifts start around 4:00pm.
  
  
  

These temporary positions will be funded through September, 2024. These temporary positions will have benefits but will not earn city retirement credits or participate financially into the city’s retirement program. If the successful candidate is a current City employee, all benefits will still be applicable, and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered “at-will” and employees may be separated at any time.

IDEAL CANDIDATE

• Ability to operate CCTV.
• Ability to write reports of daily activity and detailed Incident reports.
• Problem solving skills and the ability to help customers who are dealing with very difficult and emotional situations.
• Excellent written and oral communication skills.
  
  
  

SALARY

Pay Range/Hiring Range: $20.02 - $26.83 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  
  

Benefits

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

Full-time employees are eligible for a comprehensive benefits package which includes:

• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  
  

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• High School diploma or general education degree (GED) required.
• Demonstrated ability to do or learn to do security, as shown by prior training and experience.
• Must operate a city vehicle and perform foot patrol outdoors over irregular terrain in a variety of weather conditions typical of the extreme desert environment.
• Working irregular hours, second and/or third shifts, weekends, holidays, and evenings will be required.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• Some positions are required to be certified to use CPR, general first aid, and AED.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
  
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

Experience With

• Spanish proficiency is desired though not required.
• First Aid/AED training.
• College coursework in justice studies, management, business, or another related field.
• As a Police Officer, Security Guard, or in a Military service.
• Microsoft Office.
• Providing exceptional customer service in person, over the phone, and via e-mail.
  
  
  

RECRUITMENT DATES

Recruitment closes June 12, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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• Job interviews may be held by video or audio conference.
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• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
  
  
  

REFERENCE

Municipal Security Guard, JC:80050, ID# 54472, 05/29/24, USM, AJ, Benefits:003 and Part Time

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

Salary : $20 - $27