Inspections Engineering Technician - Planning & Development

About This Position

The City of Phoenix Planning and Development Department (PDD) guides the physical development of the city by preserving our historic sites, planning what can be built where, and ensuring the safe construction of buildings and infrastructure. A host of advisory and governing bodies of residents as well as elected officials provide oversight as the city grows and needs to arise. The process is governed through the development and enforcement of city codes and ordinances.

The Planning & Development Department is seeking a detail oriented, customer focused Engineering Technician to join their Inspections team.

The Engineering Technician position with the Inspections team performs entry level technical work such as conveying general information to customers regarding department policies, procedures, and codes and ordinances pertaining to construction drawing/permit applications. They'll assist the public with project related processes and information for site, fire, and building permits.

Key responsibilities include answering telephone calls and relaying information or directing the caller to the appropriate persons for action, scheduling inspections, performing data entry and retrieval for staff and customers, providing customer referral or information service activities, updating daily logs, and verifying information on building permit applications for accuracy and completeness.

This position is assigned to a high traffic public counter communications call center and requires strong communication skills, accuracy in cash handling, and the ability to provide excellent service in a fast-paced environment.

IDEAL CANDIDATE

• Proficient communication skills to assist internal and external customers in a fast-paced public setting.
• Ability to complete assigned tasks using knowledge and resources with limited direct supervision.
• Ability to complete data entry according to the required permit into KIVA or SHAPE Phoenix database.
• Ability to work cooperatively with other employees, the general public, and related organizations.
• Ability to produce written documents or e-mails without spelling, grammar, or punctuation errors.
• Knowledge of research methods to utilize multiple resources and provide accurate records.
  
  

SALARY

Pay Range: $21.02 to $32.62 per hour.

Hiring Range: $21.02 to $28.17 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
  
  

Benefits

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi
  
  

For more details, visit: Unit 003 Benefits

Minimum Qualifications

• One year of experience in paraprofessional engineering work.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.
  
  

Preferred Qualifications

The minimum qualifications listed above, plus:

• Experience working at a front counter or in a call center environment.
• Experience working in a field employee environment.
• Experience working as Engineering Technician in a Technical Field.
• Experience in data entry.
• Three or more years of experience providing customer service by telephone, email, or in person.
• KIVA or Shape PHX experience.
• Bilingual, fluency in Spanish.
  
  

RECRUITMENT DATES

Recruitment closes June 10, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

How To Apply

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.
  
  

REFERENCE

Engineering Tech, JC:19230, ID# 61425, 06/03/25, USM, SG, Benefits:003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.